AI Platform Engineer

Pacific Life • Charlotte, NC

2d

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life’s technology organization is seeking a talented an AI Platform Engineer focused on delivering enterprise-grade AI solutions to join the Enablement AI Platform team at our Charlotte, NC office. You will work closely with our Solution Architect, other AI platform engineers, analysts and cross-functional stakeholders to implement scalable, secure, and high-performing AI products. This role is ideal for someone who thrives in a collaborative environment and is passionate about translating architectural vision into working solutions.

Requirements

• Minimum of 5+ years of experience in the technology industry.
• Proficiency in at least one cloud platform (e.g., AWS, Azure, Google Cloud).
• Proficiency in at least one programming language (e.g., Python, Java, C++).
• Proficiency in DevSecOps best practices and tooling
• Strong understanding of AI and machine learning principles.
• Experience with data analysis and model development.
• Excellent problem-solving and analytical skills.
• Experience working in agile, cross-functional teams and collaborating with architects and product owners.
• Familiarity with modern AI design patterns such as RAG, agentic frameworks, and multi-component pipelines.
• Effective communication and presentation skills, with the ability to explain technical concepts to different audiences.

Nice To Haves

• Demonstrated ability to contribute to strategy and technical direction for AI platforms.
• Some experience in the insurance or financial services industry.
• Experience participating in AI solution development and deployments and helping teams adopt new technologies.
• Interest in the latest AI trends and technologies, with a willingness to learn and grow in the field.
• Experience with integration services, particularly MuleSoft.
• Enthusiasm for collaborating within cross-functional teams, fostering a culture of innovation and shared success.

Responsibilities

• Contribute to the design, development, and deployment of AI solutions that support our business goals and drive innovation.
• Work alongside the Solution Architect and team members to review designs, offer input, and help ensure technical alignment with stakeholder needs.
• Build and maintain integrations across enterprise systems, focusing on AI Gateway and orchestration layers.
• Assist with integrating AI solutions across enterprise systems, especially with AI Gateway and orchestration components.
• Support the use of MuleSoft and other integration tools to connect AI applications with key platforms and services.
• Help develop and apply best practices for testing AI products, focusing on performance, data quality, model evaluation, and identifying potential biases.
• Look for ways to enhance the AI platform by suggesting improvements in automation and system efficiency.
• Collaborate with and learn from other engineers, while sharing your own knowledge and supporting a culture of growth and teamwork.

Benefits

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed