AI Platform Engineer
Bilt Rewards - New York City, NY
posted 1 day ago
About the position
Bilt Rewards is the first loyalty program that rewards members on rent and in their neighborhood, no matter where they live. Bilt Members can earn points and access exclusive benefits on rent payments, condo & co-op fees, and around their neighborhood at local restaurants, fitness studios, rideshare, and more. Ranked the highest-value point currency by top publications, Bilt Points can be transferred 1:1 to major airline and hotel programs, or used towards rent payments, shopping, fitness, and even a down payment on a home. Members also get access to credit-building benefits, member-only experiences, and an Elite Status program. In partnership with the top multifamily owners & operators across the country, we've also created the Bilt Rewards Alliance, a network of 4M+ apartments and homes across the country. Residents who live in the Bilt Rewards Alliance make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more. While Bilt Members can use any debit or credit card to earn points and access their benefits, Bilt has partnered with Mastercard and Wells Fargo to create the Bilt Mastercard - the first and only credit card that lets you pay rent and earn points without the transaction fee.
Responsibilities
- Design and implement AI/ML solutions to optimize reward program offerings, personalization, and member engagement
- Develop predictive models for credit risk assessment, fraud detection, and transaction pattern analysis
- Create and maintain ML pipelines for real-time scoring and batch processing of member behavior data
- Build recommendation systems to personalize rewards and offers based on member spending patterns
- Implement natural language processing solutions for customer service automation and feedback analysis
- Collaborate with product and data teams to identify opportunities for AI implementation
- Monitor and optimize model performance, ensuring high accuracy and reliability
- Document technical specifications and maintain code quality standards
Requirements
- Bachelor's, Master's or Ph.D. in Computer Science, Machine Learning, or related field
- 4+ years of experience applying ML/AI in production environments
- Strong programming skills in Python
- Experience with large-scale data processing and ML pipelines
- Proficiency in SQL and working with large datasets
- Track record of deploying ML models to production
- Experience with cloud platforms (AWS/GCP/Azure)
Nice-to-haves
- Experience with ML frameworks (PyTorch, TensorFlow, or similar)
Benefits
- Competitive salary with a meaningful stake in the company via equity and performance bonus program
- Health insurance for you (& your loved ones) from day one
- 401k plan with a match
- Commuter FSAs
- UNLIMITED PTO
- Exclusive Employee only Bilt Points
- Team Events
