AI Platform Administrator

PrePass•Phoenix, AZ

About The Position

You will serve as a hands-on administrator responsible for configuring and maintaining the organization’s Microsoft 365 Copilot environment. Working under the direction of IT leadership, you will manage technical settings that govern Copilot functionality, access, and licensing. This role focuses on executing established policies while escalating decisions related to architecture, vendor strategy, and governance frameworks. You will ensure Copilot operates efficiently and securely while identifying risks and opportunities for leadership review.

Requirements

3–5 years of experience administering Microsoft 365 environments (Admin Center, Entra ID, security groups, access policies)
Hands-on experience with Microsoft 365 Copilot configuration, including the Copilot Control System, license management, and Copilot Dashboard
Strong understanding of access controls, sensitivity labels, and data loss prevention within the M365 ecosystem
Experience with role-based access control (RBAC) and familiarity with Privileged Identity Management (PIM)
Ability to document technical procedures clearly and communicate status updates effectively

Nice To Haves

Experience with Copilot Studio for building or managing custom AI agents
Basic understanding of API authentication (OAuth 2.0, REST APIs)
Experience with Microsoft Purview or similar compliance tools
Relevant certifications such as MS-4006 or MS-102

Responsibilities

Configure and maintain Copilot using the Microsoft 365 Admin Center and Copilot Control System
Execute day-to-day system settings, feature toggles, and configuration updates as directed by IT leadership
Ensure Copilot operates reliably, securely, and in alignment with defined policies
Manage Copilot license allocation and revocation using security groups
Monitor license utilization via the Copilot Dashboard
Identify and flag underutilized licenses for reallocation
Implement sensitivity labels, access controls, and SharePoint permissions aligned with governance frameworks
Identify and remediate overly permissive access that may expose sensitive data through Copilot
Support enforcement of data protection and compliance standards within M365
Monitor Copilot usage telemetry and generate regular reports for IT leadership
Track license counts and contract renewal timelines
Identify trends, anomalies, and adoption gaps
Surface recommendations while deferring architectural and vendor decisions to leadership
Monitor usage of secondary AI tools (e.g., ChatGPT Business for marketing) against acceptable use policies
Escalate policy violations or data handling concerns to management
Support deployment of custom AI agents in Copilot Studio, including testing configurations and verifying access controls
Document deployment procedures and technical processes

Benefits

Robust benefit package that includes medical, dental, and vision that start on date of hire.
Paid Time Off, to include vacation, sick, holidays, and floating holidays.
Paid parental leave.
401(k) plan with employer match.
Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
Tuition Reimbursement Program.
Voluntary benefits, to include, but not limited to Legal and Pet Discounts.
Employee Assistance Program (available at no cost to you).
Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
Community Give-Back initiatives.
Culture that focuses on employee development initiatives.
Company-wide bonus and commission plans.