AI Outcomes Manager

Glean TechnologiesChicago, IL
270d

About The Position

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.

Requirements

  • Hungry, curious, and consultative mindset
  • Strong problem-solving skills with the ability to adapt to different users and scenarios
  • Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
  • Excellent communication skills to effectively interact with multiple stakeholder groups
  • Creative problem solver with good product sense who can demonstrate and drive the full potential of Glean's capabilities

Nice To Haves

  • Prior experience in consultative roles, solutions engineering, support, or product management

Responsibilities

  • Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
  • Understand and deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
  • Conduct use case discovery workshops and turn those use cases into tangible outcomes
  • Shape the future of the product - bring the voice of the user to our product and engineering teams and strategically advise on the future of the product
  • Proactively identify opportunities to expand Glean's deployment and enhance customer engagement

Benefits

  • Competitive compensation
  • Medical, Vision and Dental coverage
  • Flexible work environment and time-off policy
  • 401k
  • Company events
  • A home office improvement stipend when you first join
  • Annual education stipend
  • Wellness stipend
  • Healthy lunches and dinners provided daily
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