AI Ops - Senior Software Engineer

BigCommerce • Austin, TX

66d • $132,000 - $198,000 • Hybrid

About The Position

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. We are looking for a Full Stack Engineer to join our AI Operations organization and partner closely with the Data Solutions team to design, build, and scale the systems that power our AI-driven operations. In this role, you'll help shape the next generation of internal products and automation frameworks-transforming ideas into intelligent, intuitive, and impactful tools that enable teams across the company to work smarter and faster.

Requirements

• 5+ years of professional experience as a full stack engineer, with a proven track record of building and scaling production-grade applications
• Proficient in modern front-end and back-end frameworks such as React, Next.js, Vue, Node.js, and Python (FastAPI, Flask)
• Experience in cloud environments like AWS, GCP, or Vercel
• Passionate about building AI-driven products and automation systems that transform how teams operate and make decisions
• Adept at working across technical and business functions, balancing rapid prototyping with long-term architecture planning
• Thinks beyond code to design systems and experiences that are scalable, maintainable, and valuable to end users
• Thrives in fast-moving environments, comfortable testing new ideas quickly while maintaining high standards for quality and reliability
• Values transparency and clarity, creating documentation that helps others build on your work with confidence

Responsibilities

• Design, build, and maintain full stack web applications that enable automation, streamline workflows, and extend AI capabilities across internal teams
• Develop secure, high-performance APIs and services that connect data systems, AI models, and business applications into a cohesive, scalable ecosystem
• Create intuitive, user-friendly interfaces for internal products that empower non-technical users to harness AI tools and insights
• Collaborate with AI Operations and Data Solutions stakeholders to translate strategic goals into technical requirements, prototypes, and production-ready solutions
• Rapidly prototype and iterate on new applications and features, experimenting with AI integrations and automation concepts to drive measurable business impact
• Implement engineering best practices for performance optimization, maintainability, and data security across all deployed systems
• Document system architecture, workflows, and development processes to support transparency, knowledge sharing, and scalability
• Partner with a broader team of data engineers and analysts to ensure shared ownership of systems, clear priorities, and strong technical support

Benefits

• Inclusion and Belonging
• Equal opportunity employer
• Reasonable accommodation for individuals with disabilities

What This Job Offers

• Career Level: Mid Level
• Industry: Administrative and Support Services
• Number of Employees: 1,001-5,000 employees