AI Operations Engineer

Praetorian • Austin, TX

4h

About The Position

Praetorian is an offensive security company; our internal systems must be as sophisticated as the threats we hunt. We are seeking an AIOps Engineer who views manual tasks as technical debt and "standard operating procedures" as candidates for immediate automation.
You will work alongside our engineering team to build an AI-native ecosystem that powers our SaaS offerings and elite Professional Services. Your goal is "Invisible Operations"—where systems are so automated, secure, and self-healing that they disappear into the background of a high-velocity engineering culture.

Requirements

• Relentless Autodidact: You don't wait for a training manual. You have a proven track record of teaching yourself new technologies and turning ideas into working projects.
• Polyglot Engineer: Strong foundation in Python or Go. You are eager to learn complex APIs, custom integrations, and low/no-code platforms to bridge gaps.
• Cloud Native Passion: Demonstrated interest in AWS (Primary), with eagerness to learn Azure/GCP. Specifically passionate about serverless architectures, Kubernetes, and automated provisioning.
• AI Pragmatist: You understand the difference between AI hype and high-utility automation. You have a passion for AI/ML frameworks (LangChain, CrewAI, AutoGen, OpenAI SDK) and implementing secure AI usage policies.
• MacOS & Device Engineering: Interest in macOS device management (MDM) and open-source software like Munki.
• Automation Obsession: A consistent drive to review the current state and identify ways to automate and reduce friction.
• Guardrail Construction: Building systems that prevent colleagues from accidentally granting too much access while keeping data secure.
• Exceptional Rapport: The ability to make novice users comfortable asking for help while giving experienced engineers confidence in your growing technical abilities.

Responsibilities

• AI-Native Operations & Infrastructure You will lead the deployment of our Generative AI infrastructure, moving beyond "support tickets" toward self-service automation and agentic resolution.
• Model Orchestration: Learn routing and orchestration for frontier models (Claude/Claude Code, Gemini, OpenAI) and open-source/distilled models (DeepSeek, Qwen, Kimi) using tools like LiteLLM, AWS Bedrock, and n8n.
• Agentic Frameworks & RAG: Build retrieval-augmented generation (RAG) systems and agentic workflows that integrate with our internal knowledge base to streamline operations.
• Developer Experience: Support the engineering team by integrating AI-driven CLIs and IDEs (Claude Code, Cursor, Codex) directly into the daily workflow.
• Infrastructure as Code (IaC): Treat the entire corporate and product environment as a codebase. You will contribute to the design, reliability, and security of these environments using Terraform, Pulumi, ClawdBot, or Devpod.
• Cloud-First Architecture: We are an AWS-primary shop, but you must possess the eagerness to learn across GCP and Azure as needed. You will help build serverless, high-availability environments that scale.
• SaaS Integration: Act as the integration engineer for our core stack (Salesforce, HubSpot, Linear, Notion, Google Workspace, Pave). If it has an API, you will automate it.
• Security-First Architecture: Wear a tin foil hat and partner with our internal Red Teams to implement Zero-Trust networking and secure build pipelines. You will learn why low-latency environments matter for cracking and why security must be woven into the fabric of the architecture.
• Identity Access Management (IAM): Help architect and automate the access management stack (Okta/Google Workspace/SSO). You will build the guardrails that allow rapid onboarding and access without sacrificing security.
• Offensive Tooling Support: Support high-performance computing (HPC) and specialized networking environments specifically tailored for deep-tier penetration testing and adversarial simulations.
• The "Learn-by-Doing" Mandate: You are accountable for the "last mile" of execution. You will write code, configure VPCs, and debug CI/CD pipelines alongside a small, elite team.
• "Invisible IT" Execution: You will contribute to creating a friction-free employee experience—minimizing human intervention for access, hardware provisioning, and compliance.
• Scalability & Performance: Help ensure internal systems can handle massive data requirements and rapid growth without sacrificing performance.

Benefits

• Elite Talent: Work alongside the top 1% of the industry—composed exclusively of high performers who raise the bar.
• Our DNA: We are defined by action, grit, and uncompromising transparency. We move fast, take on hard problems, and choose clarity over comfort—because that’s how meaningful work gets done.
• Impact: Your work directly protects the world's most critical organizations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed