AI Integration Intern

Proofpoint•Washington, DC

About The Position

We're seeking a motivated AI Integration Intern to support our Customer Office in building agentic AI workflows that transform our workflows and the ways our teams serve our customers. This internship offers hands-on experience in applying AI solutions that solve business problems, offering a balance between technical focus and business context. Your day-to-day

Requirements

Hands-on experience building AI solutions and agentic workflows that support services teams and drive customer retention
Understanding of how to translate business problems into AI-powered solutions
Mentorship from experienced AI professionals
Exposure to enterprise-level AI solution development in customer operations
Skills in developing and implementing AI-driven solutions for specific business challenges
Professional development in a rapidly growing field

Responsibilities

AI Solution Development: Help build specialized AI agents and agentic workflows within our Amazon Quick Suite platform to address specific business challenges
Implementation Support: Assist in developing and deploying AI-driven applications and multi-agent workflow orchestration
Prompt and Context Engineering: Develop skills in prompt engineering techniques and context engineering for AI Agents to optimize performance for specific solution requirements
Cross-functional Collaboration: Work with various customer-facing teams to understand problem requirements and help build appropriate AI solutions
Solution Testing: Support testing and validation of AI solutions to ensure they effectively address business problems
Documentation: Create documentation for AI solutions, implementation processes, and user guides to drive enablement within our teams
User Support: Assist in supporting teams on AI solutions and troubleshooting issues
Performance Monitoring: Help monitor AI solution effectiveness and gather feedback for solution refinement