AI Insurance Solutions Architect, Sr. Manager

PricewaterhouseCoopers • Chicago, IL

12d

About The Position

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Guidewire developer at PwC, you will specialise in developing and customising applications using the Guidewire platform. Guidewire is a software suite that provides insurance companies with tools for policy administration, claims management, and billing. You will be responsible for designing, coding, and testing software solutions that meet the specific needs of insurance organisations. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the P&C Insurance Operations & Technology team you will design and deliver enterprise-grade AI solutions for insurance clients. As a Senior Manager you will lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a significant level to drive project success. This role offers the chance to work at the forefront of agentic AI and cloud architecture, solving real problems for insurance carriers and shaping the future of the industry.

Requirements

• Bachelor's Degree
• At least 8 years of experience in solution architecture, enterprise architecture, or technical leadership with a focus on AI/ML

Nice To Haves

• Master's Degree preferred
• Certification(s) preferred: GCP Professional Cloud Architect, AWS Solutions Architect, Azure Solutions Architect Expert
• Experience with insurance core systems such as Guidewire and Duck Creek
• Familiarity with regulated industries
• Designing multi-agent architectures
• Hands-on experience with vector databases
• Knowledge of GenAIOps tooling
• Published thought leadership in AI
• Possessing hands-on experience with at least two: Google Vertex AI, AWS Bedrock/SageMaker, Azure OpenAI Service/Azure ML
• Having practical experience with foundation models (GPT-4, Claude, Gemini, Llama), including RAG pipelines, prompt engineering, fine-tuning, and embedding strategies
• Demonstrating experience with LangGraph, LangChain, LangFlow, or similar orchestration frameworks; familiarity with MCP and A2A protocols
• Demonstrating experience using Claude Code, OpenAI Codex, GitHub Copilot, or equivalent AI-assisted development platforms
• Understanding of insurance business processes, data models, and regulatory landscape (P&C, Life, or Specialty lines)
• Having an in-depth foundation in statistics, machine learning, data engineering, and big data concepts
• Understanding of cloud security, landing zones, and AI cost optimization (FinOps)
• Experience working with technical leaders such as CIO, CTO, Head of AI, in framing strategic technical decisions around AI platforming
• Estimating projects and programs around AI from initial design to deployment to maintenance
• Communicating technical concepts cogently to senior and C-level stakeholders

Responsibilities

• Innovate processes to enhance productivity and effectiveness in project delivery
• Address complex challenges in agentic AI and cloud architecture
• Develop intelligent automation strategies for modernizing Guidewire environments
• Work with teams to create multi-agent systems that improve underwriting and claims processes
• Foster a culture of continuous improvement and exceptional standards

Benefits

• PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.
• To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees