AI Infrastructure Support Engineer (Kubernetes & Docker)

The Bank of New York Mellon • Pittsburgh, PA

72d

About The Position

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of AI Infrastructure Support Engineer to join our AIHUB team. This role is located in Pittsburgh, PA and Lake Mary, Fl(4 days in office required).

Requirements

• Bachelor's degree in computer science or a related discipline or equivalent work experience required.
• 6 - 8 years of application or infrastructure related experience required; experience in the securities or financial services industry is a plus.
• 4+ years of experience in infrastructure engineering, DevOps, or site reliability roles.
• Hands-on experience with Kubernetes, Docker, HELM, and GitLab CI/CD.
• Proficiency in Python and Bash/Shell scripting for automation and operational tooling.
• Familiarity with enterprise tools such as JIRA, ServiceNow, and Azure AD.
• Working knowledge of networking fundamentals and storage systems, especially as they apply to distributed AI systems.
• Strong documentation and collaboration skills in a cross-functional, fast-paced environment.
• Willingness to participate in weekend or after-hours support rotations as needed.

Responsibilities

• Provide operational support and issue resolution for AI infrastructure and platform services.
• Manage AI deployments and monitor workloads on distributed systems using Kubernetes and Docker.
• Develop and maintain scripts and automation using Python and Shell scripting.
• Extensively use infrastructure ticketing systems such as JIRA and ServiceNow.
• Collaborate with cross-functional teams and be well versed in DevOps practices including CI/CD (GitLab), containerization (Docker), and secure access control (Azure AD).
• Assist with documenting infrastructure processes, runbooks, and architectural components.
• Troubleshoot networking and storage-related issues across AI workloads.
• Participate in periodic on-call rotations, including occasional weekend coverage.

Benefits

• Highly competitive compensation.
• Benefits and wellbeing programs.
• Access to flexible global resources and tools.
• Focus on health and personal resilience.
• Generous paid leaves, including paid volunteer time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees