AI Infrastructure Engineer - HPC (Hybrid)

CiscoRichardson, NC
1dHybrid

About The Position

Cisco's Information Technology team is changing the way we run Cisco's operations by improving the power of technology, the best business processes, and outstanding data insights. Together, we will Reinvent the Cisco experience. Show the world how to Reinvent applications and demonstrate the future of the Internet to Showcase the power of Cisco: our people, products, processes, systems, and data. When you join us, you will work as part of a hardware and software engineering team that designs and develops Hybrid-Cloud compute platforms and capabilities that are crucial to keeping Cisco's critical business applications and processes available. You are an experienced Infrastructure Engineer with hands-on expertise in high-performance computing systems, enterprise server platforms (NVIDIA DGX, Cisco UCS), and GPU-accelerated infrastructure. An excellent collaborator who can work effectively with stakeholders, communicate infrastructure concepts clearly, and troubleshoot complex hardware/software integration issues. A reliable and detail-oriented engineer comfortable working in high-pressure, large-scale enterprise environments.

Requirements

  • 7+ years of previous experience deploying and administrating HPC clusters
  • Proficient in general-purpose programming languages (Python, GoLang, Bash and/or C/C++) and development platforms and technologies.
  • Familiar with GPU resource scheduling managers (Slurm (preferred), Kubernetes, and/or RunAI, etc.).

Nice To Haves

  • Master's degree or equivalent work experience.
  • Proficient in Hybrid Cloud, Virtualization, and Container technologies.
  • Experience with provisioning tools like Base Command Manager, Warewulf, Satellite, and/or Ironic.
  • Experience with Agile and DevOps operating models, including project tracking tools (e.g., Jira), Git (any Version Control systems), and CI/CD systems (e.g., GitLab, GitHub Actions, Jenkins).
  • Experience with automation tools like Ansible, SaltStack, Puppet and/or Chef
  • Deep understanding of operating systems, computer networks, and high-performance applications.
  • Established record of leading technical initiatives, delivering results, and a commitment to fostering a supportive work environment.
  • Hard-working, dedicated to providing quality support for your customers.

Responsibilities

  • Technical hands-on role in building and supporting NVIDIA & Cisco UCS based artificial intelligence platforms.
  • Plan, build, and install/upgrade new systems that support NVIDIA DGX and Cisco UCS hardware and software.
  • Automate configuration management, software updates, and maintenance and monitoring of GPU system availability using modern DevOps tools (Ansible, GitLab, etc.).
  • Evaluate system performance based on industry-relevant benchmarks.
  • Identify and optimize performance bottlenecks to drive system and workflow efficiency.
  • Administer Linux systems, ranging from powerful GPU-enabled servers to general-purpose compute systems.
  • Collaborate closely with internal Cisco Business Units, application teams, and cross-functional technical domains.
  • Create written technical designs, documents, and presentations.
  • Stay up to date with AI industry advancements and cutting-edge technologies.
  • Accelerate the delivery of AI capabilities across our portfolio.
  • Design new tools to monitor alerts that will help discover failures or issues before our customers.
  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.

Benefits

  • U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
  • Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
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