AI Implementation Manager

VIATEQ Corporation

6h • $110,000 - $180,000 • Remote

About The Position

VIATEQ is looking for a motivated AI Implementation Manager to join our team. In this high-impact, customer-facing role, you will partner directly with one of our clients to support the design, deployment, and optimization of cutting-edge AI solutions for their enterprise customers. You will own implementations end-to-end, leading complex implementations, working cross-functionally, and turning innovative technology into real-world impact.

This position is fully remote and requires a reliable internet connection.

Requirements

• 3+ years of experience leading SaaS, AI, or technical software implementations in enterprise environments (experience in Cresta, Kore.ai, Yellow.ai, or similar platforms is a plus)
• Strong project management skills with a consultative, customer-first mindset
• Demonstrated experience owning client relationships and engaging senior stakeholders
• Technical fluency, including comfort working with technical concepts, data, and analytics
• Ability to translate complex technology into clear, actionable steps
• Proven track record of delivering projects on time and against defined success metrics
• Strong problem-solving skills and ability to resolve complex implementation challenges.
• Experience working cross-functionally with engineering, product, and go-to-market teams
• Comfort operating in a fast-paced, high-growth environment

Nice To Haves

• Experience with AI-powered platforms or advanced SaaS solutions

Responsibilities

• Lead end-to-end delivery of AI solution deployments for enterprise clients, from kickoff through go-live and post-launch optimization
• Define success metrics with client stakeholders and ensure deployments drive measurable business outcomes
• Serve as the primary point of contact for clients during implementation, building trust, and maintaining alignment
• Translate complex AI and technical concepts into clear, actionable plans for business stakeholders
• Develop and manage detailed project plans, timelines, risks, and dependencies
• Coordinate cross-functionally with client teams, engineers, and internal partners to ensure seamless execution
• Identify and remove blockers proactively, driving projects forward with urgency and ownership
• Support user adoption by aligning workflows, change management efforts, and performance tracking
• Monitor performance metrics post-launch and recommend optimizations to maximize ROI

Benefits

• VIATEQ offers competitive compensation and a strong benefits package, including comprehensive healthcare, 401(k), paid time off, flexible spending accounts, professional development reimbursement, and other benefits for you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed