AI Implementation Manager

VIATEQ Corporation
6h$110,000 - $180,000Remote

About The Position

VIATEQ is looking for a motivated AI Implementation Manager to join our team. In this high-impact, customer-facing role, you will partner directly with one of our clients to support the design, deployment, and optimization of cutting-edge AI solutions for their enterprise customers. You will own implementations end-to-end, leading complex implementations, working cross-functionally, and turning innovative technology into real-world impact. This position is fully remote and requires a reliable internet connection.

Requirements

  • 3+ years of experience leading SaaS, AI, or technical software implementations in enterprise environments (experience in Cresta, Kore.ai, Yellow.ai, or similar platforms is a plus)
  • Strong project management skills with a consultative, customer-first mindset
  • Demonstrated experience owning client relationships and engaging senior stakeholders
  • Technical fluency, including comfort working with technical concepts, data, and analytics
  • Ability to translate complex technology into clear, actionable steps
  • Proven track record of delivering projects on time and against defined success metrics
  • Strong problem-solving skills and ability to resolve complex implementation challenges.
  • Experience working cross-functionally with engineering, product, and go-to-market teams
  • Comfort operating in a fast-paced, high-growth environment

Nice To Haves

  • Experience with AI-powered platforms or advanced SaaS solutions

Responsibilities

  • Lead end-to-end delivery of AI solution deployments for enterprise clients, from kickoff through go-live and post-launch optimization
  • Define success metrics with client stakeholders and ensure deployments drive measurable business outcomes
  • Serve as the primary point of contact for clients during implementation, building trust, and maintaining alignment
  • Translate complex AI and technical concepts into clear, actionable plans for business stakeholders
  • Develop and manage detailed project plans, timelines, risks, and dependencies
  • Coordinate cross-functionally with client teams, engineers, and internal partners to ensure seamless execution
  • Identify and remove blockers proactively, driving projects forward with urgency and ownership
  • Support user adoption by aligning workflows, change management efforts, and performance tracking
  • Monitor performance metrics post-launch and recommend optimizations to maximize ROI

Benefits

  • VIATEQ offers competitive compensation and a strong benefits package, including comprehensive healthcare, 401(k), paid time off, flexible spending accounts, professional development reimbursement, and other benefits for you and your family.
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