AI Implementation Engineer

Fiserv, Inc. • Omaha, NE

31d • Onsite

About The Position

You will play a crucial role in designing, developing, and implementing AI-driven solutions that enhance our business processes and customer experiences. You'll work collaboratively with cross-functional teams to leverage AI in development lifecycles, ensuring smooth integration with existing systems and supporting operational excellence through DevOps practices. Your expertise will help us lead, innovate, inspire, and engage as we strive to be the best fintech on the planet.

Requirements

• 3+ years of professional experience in software engineering or AI implementation.
• Strong programming background in .NET (C#, ASP.NET, .NET Core) and Python.
• Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, OpenAI, Azure AI Services).
• Proficiency with at least one cloud platform (Azure, AWS, or GCP).
• Knowledge of DevOps processes (CI/CD, Docker, Kubernetes, GitHub/GitLab, Infrastructure as Code).

Nice To Haves

• Experience with Contact Center as a Service (CCaaS) platforms such as Genesys, Five9, or Amazon Connect.
• Exposure to microservices architecture and API-driven development.
• Familiarity with conversational AI, NLP, or speech analytics.

Responsibilities

• Collaborate with business and technology stakeholders to identify AI/ML opportunities and design scalable solutions.
• Develop and maintain AI-enabled applications using .NET frameworks and modern development practices.
• Implement, test, and optimize AI models, integrating them into enterprise applications.
• Deploy and manage solutions across cloud platforms (Azure, AWS, or GCP), ensuring performance, scalability, and security.
• Contribute to DevOps pipelines for continuous integration, delivery, and monitoring of AI-powered systems.
• Apply AI tools and frameworks to accelerate the development lifecycle and improve software quality.
• Work with CCaaS solutions to enhance customer interaction platforms through AI-driven automation and analytics.
• Document implementation steps, technical workflows, and provide knowledge transfer to teams.

Benefits

• Medical, Vision and Dental Benefits
• Comprehensive benefit plans to suit your unique needs
• Fuel Your Life Wellness Program
• Resources to elevate your well-being
• 401k, Employee Stock Purchase Plans and Incentives & Bonuses
• When Fiserv performs well, so does your financial health
• Employee Resource Groups
• Celebrating inclusion in the workplace
• Paid Time Away
• Providing the time off to manage personal needs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees