AI Global Demo Engineer Developer - Data Center

Cisco

75d • $110,000 - $155,000 • Remote

About The Position

The Cisco Global Solution Engineering team (dCloud) empowers customers, partners, and Cisco employees to experience Cisco solutions firsthand on our cloud platform, through Customer Proof of Concept labs, training events, and test drives. By providing compelling demonstrations of how Cisco products enhance productivity, we help sales teams expand opportunities and accelerate the sales cycle. As a Data Center & AI Global Demo Developer, be instrumental in showcasing Cisco's innovative Data Center and AI technologies. Design, build, and maintain high-quality demonstrations and lab content accessible via dCloud. This is a hands-on role demanding a blend of technical expertise, automation prowess, and strong interpersonal skills to deliver engaging and effective product experiences that drive sales and customer understanding.

Requirements

• 5+ years of relevant professional experience in a technical role.
• Proven technical expertise across multiple Cisco Data Center technologies, such as Cisco Nexus (VXLAN EVPN/ACI), Storage (MDS), Compute (UCS), Hyperconverged Infrastructure (HCI) or other relevant technologies such as Kubernetes, AI/ML and Splunk.
• Excellent communication skills, with consistent track record to produce written guides and deliver compelling presentations to technical audiences.

Nice To Haves

• Certifications: Cisco Certifications (CCNA, CCNP, or CCIE), VMware, or NVIDIA.
• Bachelor's degree in Computer Engineering, Computer Science, or a closely related technical field.

Responsibilities

• Collaborate with internal partners to gather requirements, then design and develop robust demo topologies and use cases.
• Develop compelling demo content demonstrating proprietary tools, virtual machines, appliances, simulators, and physical hardware.
• Optimize demo performance, efficiency, and stability using VMware vCenter, ensuring production-ready content.
• Partner with NetOps teams for the installation and maintenance of Cisco hardware within demo environments.
• Perform ongoing maintenance and administration of Cisco Data Center and AI product environments.
• Drive automation initiatives using Python, Terraform, PowerShell, and REST APIs to streamline demo creation and deployment.
• Collaborate with engineering and business teams to create, test, and problem solve engaging demo/lab/story guides, enhancing field sales efficiency and utilization.
• Lead the design and documentation phase for all projects, applying standard tools (e.g., Visio, PowerPoint, Jira) to produce clear, comprehensive user guides and project plans.
• Ensure all produced demo content is accompanied by intuitive and accurate documentation for end-users.
• Identify, prioritize, and lead all project-related tasks, effectively presenting goals, objectives, and progress across all levels of the organization.
• Provide experienced technical support to L1/L2 engineers and Program Managers, ensuring demo functionality and availability.
• Diagnose, replicate, and resolve technical issues, including remote problem solving and implementing fixes to successfully lead and handle customer issues to resolution.
• Proactively recommend preventative measures to on-site support staff to minimize future demonstration disruptions.
• Lead technical training labs and presentations for internal and external customers, optimally communicating the business value and technical capabilities.
• Educate users and guide customers through the evolution from 'Learn,' 'Experience,' and 'Validate' to 'Decide' on Cisco solutions.

Benefits

• Quality medical, dental and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Short and long-term disability coverage.
• Basic life insurance.
• Numerous wellbeing offerings.
• Paid holidays (up to twelve per year, including one floating holiday).
• Vacation time off (up to 16 days per year for non-exempt employees).
• Flexible Vacation Time Off policy for exempt new hires.
• Sick Time Off policy with 80 hours provided on hire date and annually.
• Paid time away for critical or emergency issues.
• Additional paid time to volunteer and give back to the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree