Business - AI Expert Apprentice - Birmingham

BT Group • Iuka, IL

25d

About The Position

Millions rely on us every day to power their lives and businesses. We connect people to possibilities and tackle real world challenges with technology - from improving customer experiences to securing critical services. We’re growing our AI capabilities and we’re looking for curious problem solvers who love turning data into decisions. If you enjoy spotting patterns, learning to write code, and testing ideas with evidence, this is where you’ll make a difference.

Join our AI Expert degree apprenticeship and build the skills to design, train and deploy ML (machine learning) solutions that create value for customers and colleagues. You’ll earn while you learn, get a dedicated buddy and manager support, rotating across teams working on live problems with measurable impact.

Requirements

• Curiosity & Continuous Learning – You love exploring new tech, asking sharp questions, and levelling up your skills.
• Adaptability – Change doesn’t faze you. You’re comfortable navigating ambiguity and trying new approaches.
• Collaboration – You work well with others and make complex ideas feel simple and human.
• Logical Problem Solving – Numbers, patterns and analytical thinking come naturally to you.
• Proactive Energy – You take initiative, spot opportunities, and make things better.
• Ethical Awareness – You use data and AI responsibly and always choose the right thing over the easy thing.
• 5 GCSE’s at grade 4-9 Including Maths and English or SCQF 5
• 2 A Level’s in STEM subjects –– grade C or SCQF Level 6
• All applicants will need a full UK Right to Work for the duration of 30 months of their scheme without this we cannot accept an application. Unfortunately do we not offer sponsorship for any of our Early Career roles.

Responsibilities

• AI Adoption & Enablement – helping shape, test and improve ML models, data pipelines, or automation solutions.
• Data & Insights – partnering with product, operations or customer facing teams to understand real problems AI can help solve.
• Customer Experience – trial and build AI assistants and knowledge tools to enable frontline or sales teams; capture feedback and measure value.
• Transformation Programmes – contribute to change initiatives, tracking outcomes and risks, and presenting recommendations that stick.

Benefits

• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed