AI Enablement Specialist

SoftPro • Raleigh, NC

2d • Remote

About The Position

SoftPro is seeking a R&D AI Enablement Specialist to join our R&D/Product organization to help our developers, quality assurance and DevOps engineers embrace AI based processes and tools in their day-to-day workflows. This position can be based in our Raleigh, NC office or can be remote. Remote employees will need to work East Coast hours. The primary responsibility of the R&D AI Enablement Specialist will be to fully immerse themselves in our developers’, QA, DevOps and Site Reliability engineers’ day-to-day workflows and help them implement best-in-class AI tools in their workflows to help ensure that their experience with these tools and overall experience is the best it can be. This position will report to the R&D Leadership.

Requirements

• Minimum of 4 years’ experience as a Developer, QA, DevOps or Site Reliability Engineer
• Hands-on experience with the Microsoft development stack (Visual Studio Code and Visual Studio 2022 or later), Azure
• Hands-on experience with AI coding assistants and testing/QA tools such as GitHub Copilot, Codex, Claude Code, Cursor etc. as part of the software development lifecycle
• Demonstrated experience in implementing AI technologies in existing products, services or SDLC and codebases.
• Excellent ability to communicate with technical audiences
• Proven ability to influence teams without formal authority, and to convince skeptical audiences
• Excellent verbal and written communication with stakeholders, customers, dev teams, and executive management
• Ability to multi-task, meet deadlines, and work in a fast-paced environment.
• Must be detail-oriented, highly organized, and results-driven.

Nice To Haves

• Financial services or real estate industry experience highly desirable

Responsibilities

• Be an expert in how software is developed, tested and delivered
• Have a deep knowledge of modern software development practices, including tools, frameworks, continuous integration (CI) and delivery (CD) workflows
• Have direct, hands on experience in developing or testing software, or in a DevOps or Site Reliability Engineering (SRE) capacity.
• Understand, implement and measure the impact of the AI tools available to developers, QA, DevOps engineers and SREs
• Act as a Subject Matter Expert (SME) to stakeholders in helping choose the appropriate tools, metrics and implementation approaches.
• Implement the currently available AI tools in the appropriate places in our Software Development Lifecycle
• Provide Proofs-of-Concept or Starter projects for teams so that they can utilize these tools quickly and efficiently
• Design and conduct pilot programs for implementation of new tools and technologies.
• Measure the adoption of these tools.
• Clearly demonstrate the benefits and drawbacks of these tools by choosing the appropriate metrics and measuring them.
• Continuously enhance your knowledge by experimenting with new use cases, tools, processes and broader industry trends.
• Manage a community of practice
• Evangelize the benefits and drawbacks of AI tooling and processes to the user community via internal communication channels.
• Communicate how to utilize these tools responsibly and without compromising code and application security.
• Using the adoption and usage metrics, identify areas of improvement and implement any practice changes necessary to improve outcomes.
• Host Lunch-and-Learns to provide opportunities for the community members to share their experiences with the broader community
• Conduct surveys to understand the user community’s perceptions of the use of AI tools, and their satisfaction with their implementation and changes to their quality of work
• Document best practices and share with the members of the community.

Benefits

• Comprehensive Benefits: Medical, dental, vision, disability, and more
• Financial Wellness: 401(k) with company match and Employee Stock Purchase Plan
• Generous Paid Time Off: vacation, holidays, and parental leave
• Flexibility : Some positions are eligible for 100% remote work, plus hybrid options for those living near our Raleigh HQ

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed