Fund Internship Program (FIP) - AI-Enabled Cybersecurity - Information Technology Department

International Monetary Fund • Washington, DC

1d • Onsite

About The Position

The AI-Enabled Cybersecurity Intern will support the design and development of an internal Information Security Policy Chatbot that also functions as a cyber change management assistant for upcoming cybersecurity initiatives. The chatbot will serve as a single, trusted source for IMF staff to obtain clear, consistent, and policy‑backed guidance, along with practical “how‑to” support for adapting daily work practices to new security requirements. As a cyber change management assistant, the chatbot will: Answer frequently asked questions (FAQs) related to information security policies Provide step‑by-step “how‑to” guidance for secure practices Guide users through decision trees to support policy-compliant choices Assist with basic troubleshooting related to new cybersecurity controls The intern will work closely with the Information Security Awareness team to translate formal policy and governance guidance into a user‑friendly, conversational experience. Using the Fund’s internal AI tools and platforms, the intern will help design conversational flows, structure policy content for AI consumption, and support testing and refinement of the solution to ensure accuracy, usability, and consistency with IMF security standards. This internship offers hands‑on experience at the intersection of cybersecurity, artificial intelligence, and organizational change, providing a unique opportunity to contribute to a high‑visibility, impact‑driven initiative at the IMF.

Requirements

• Coursework in IT fundamentals, cloud security, cryptography, network security, database security, application security, etc.
• Familiarity with prompt engineering and chatbot of conversational AI frameworks.
• Machine Learning, including Natural Language Processing, conversational systems, model evaluation, and ethical AI.
• Data Structures and Algorithms for structuring knowledge bases and conversational flows.
• Data Processing & Structuring for data cleaning, meta data tagging, and content governance.
• Experience with vector stores, embeddings, and retrieval-augmented generation (RAG).
• Secure Software Development & SDLC Enterprise Information Systems to understand IT service management and organizational IT workflows.
• Strong writing skills, conceptual skills.
• Ability to produce clear, concise, policy-aligned explanations for non-technical audiences.
• Strong analytical and problem-solving skills.
• Ability to interpret technical security policies and extract actionable guidance.
• Strong sensemaking ability to map real-world user scenarios to formal policy language.
• Ability to conduct systems thinking to understand how people, technology, and policy interact.
• Skilled at conducting user interviews and translating feedback into design improvements
• Excellent communication and collaboration skills, with the ability to work in a team environment.
• Ability to translate complex technical security issues into understandable terms for non-technical stakeholders.
• Be enrolled in a Master’s degree program in a relevant field, such as information technology (computer science, information systems management), data science, or business administration.
• Be in student status at the time of the internship. Only those students who will return to school upon completion of their internship assignments would be considered.
• Be in good academic standing.
• Have an excellent command of English (both written and oral).
• Show an interest in, and aptitude for working in a multicultural environment.

Nice To Haves

• Experience or exposure to Microsoft Copilot Studio
• Experience of exposure to Automation and Tooling with Microsoft Power Platforms (e.g., Power Automate workflow creation, Power Apps) and API integration is preferred.
• Chatbot Development experience including a working knowledge of conversational design tools
• Familiarity with Cloud and Security Technologies.
• Familiarity with Azure security services.
• Development Skills (optional but valuable) including Python, JavaScript, or C#.
• JSON/YAML for structuring chatbot components.

Responsibilities

• Chatbot development: Build, configure, and refine a chatbot using Microsoft Copilot Studio and other internal AI tools.
• Develop user-centric conversational flows to effectively handle end-user inquiries related to information security policies, standards, and procedures. This includes FAQs, decision tress, and troubleshooting guides.
• Create message variations, fallback responses, and multi-turn dialogues to improve usability.
• Apply prompt engineering best practices to optimize chatbot output quality.
• Knowledge Base Engineering: Prepare, clean, and structure policy documents for Ai ingestion including tagging, metadata creation, and content organization.
• Map real-world employee scenarios and common questions to relevant policies and standards to ensure accurate, context-aware responses.
• Support continuous improvement of the policy knowledge base by identifying gaps or ambiguities.
• AI Model Testing, Evaluation, and Enhancement: Conduct systematic testing of chatbot responses for correctness, clarity, and risk alignment.
• Collaborate with the Information Security Team to perform red team testing to identify potentially unsafe or inaccurate outputs.
• Assist with implementing versioning, release notes, and iterative updates.
• User Experience and Testing: Conduct scenario-based and user-centric testing to validate chatbot accuracy, clarity, and policy alignment.
• Help create documentation and user guidance for the chatbot launch.
• Help gather user feedback via surveys, interviews, and pilot tests.
• Contribute to UX design elements such as tone, persona, and conversation style.
• Project Support and Cross Team Collaboration: Assist the Information Security Awareness team with research, benchmarking, and best practices.
• Coordinate inputs from multiple stakeholders to ensure the chatbot reflects the latest policy updates.
• Support integration of the chatbot with other internal IMF platforms/tools as needed.

Benefits

• competitive salary
• round-trip economy class air travel to Washington, D.C. from their duty station (university).
• short-term visa may be provided for non-US and non-resident eligible candidates.
• short-term limited medical insurance coverage per the eligibility guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 1,001-5,000 employees