AI & Digital Workplace Solutions Engineer

ModusLink • Clementon, NJ

5h

About The Position

We are seeking a highly skilled professional to design and implement the integration of AI-driven solutions and digital workplace technologies across the organization. This role combines expertise in M365 CoPilot adoption with hands-on development of AI and automation systems to enhance productivity, streamline operations, and drive innovation.

Requirements

• Bachelor’s in Computer Science, Information Technology, Data Science, or related field.
• 1+ years of experience in AI/ML engineering and digital workplace technologies.
• Proficiency in Python, SQL, and ML frameworks.
• Strong understanding of M365 applications and enterprise collaboration tools.

Nice To Haves

• M365 Copilot certifications and experience in change management.
• Knowledge of supply chain systems (SAP, Oracle Finance, WMS).
• Ability to develop and deliver effective training programs
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Work under the guidance of the ERP/AI Director in delivery of training programs on M365 Copilot and AI-powered productivity features.
• Provide ongoing support and troubleshooting for M365 Copilot -related issues.
• Optimize and deploy AI/ML models for tasks such as invoice processing, inventory tracking, order fulfillment, and demand forecasting.
• Integrate AI solutions with ERP, WMS, and digital workplace platforms.
• Explore Agentic AI for autonomous decision-making.
• Ensure compliance with data governance, security, and AI ethics standards.
• Monitor and continuously improve AI model performance and user adoption metrics.
• Partner with cross-functional teams (IT, finance, logistics, procurement) to align AI and digital initiatives with business goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level