AI Data Center Senior Technician - Highrise.ai
About The Position
At Highrise AI, we operate GPU clusters that power the next generation of AI — and we're looking for a sharp, hands-on Data Center Technician to help keep them running at peak performance. As a Senior Data Center Technician, you'll work directly with NVIDIA H100, H200, and B300 GPU clusters alongside cutting-edge high-speed networking infrastructure. Your work directly supports the AI companies building tomorrow's most important technology — your uptime matters. You'll be responsible for diagnosing, repairing, and maintaining our systems, with a strong focus on GPU cluster health, InfiniBand and high-speed Ethernet fabric, and hardware reliability. This role operates under general supervision and reports to the Director of AI Infrastructure.
Requirements
- High school diploma or equivalent required
- 1–3+ years of experience in IT/computer hardware, AI GPU maintenance, systems/electrical engineering, or network administration
- Familiarity with InfiniBand networking and high-speed fabric topology
- Comfortable working in Linux environments
- Solid understanding of IP addressing, subnetting, and basic networking concepts
- Strong problem-solver with a diligent, team-first attitude and the flexibility to adapt in a fast-moving environment
- Ability to be on your feet 7+ hours per day and lift/carry 30–50 lbs
- Must pass a motor vehicle background check
Nice To Haves
- Technical certifications a plus
- Hands-on experience with NVIDIA GPU hardware (H100, H200, or similar) strongly preferred
Responsibilities
- Perform advanced diagnostics, repair, and maintenance on NVIDIA H100, H200, and B300 GPUs and multi-node GPU clusters
- Monitor cluster health and respond quickly to hardware failures to maximize uptime
- Execute firmware flashing and BIOS-level configuration on GPU nodes
- Deploy, maintain, and troubleshoot high-speed InfiniBand and Ethernet fabric (QSFP & OSFP)
- Apply working knowledge of InfiniBand topology across multi-rack GPU cluster environments
- Support IP addressing, subnetting, and network diagnostics
- Work in Linux environments for system monitoring, diagnostics, and hardware management
- Use data analysis to identify failure patterns and drive proactive maintenance
- Assist with firmware updates, driver management, and hardware configuration
- Maintain a clean, safe, and organized data center environment
- Perform general facility duties and contribute to broader infrastructure projects as directed
- Lead projects at the discretion of your supervisor or operations manager
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
Number of Employees
101-250 employees
