AI & Cyber SME

American Bureau of Shipping Career Site-posted 9 days ago
Full-time • Mid Level
5,001-10,000 employees
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The Senior Principal Consultant will work as a senior expert on the successful delivery of projects for clients as a member of a project team within a market program. This includes providing technical expertise to the project manager and team members with initiating, planning, executing, monitoring and controlling, and closing projects. This position also includes maintaining relationships with clients and key decision-makers to help identify follow-on Business opportunities and maintain customer intelligence.

  • Provide expertise on project tasks to ensure quality services are delivered on schedule and within the available budget to meet customer requirements.
  • Define project tasks, estimate task duration, and develop a project schedule as part of developing a project management plan
  • Review project management plans to understand the scope, schedule, and assigned work authorization
  • Provide technical expertise to support the execution of project tasks
  • Develop briefing materials and write reports to communicate concepts and analysis results to clients and end users
  • Lead research and data analysis, including but not limited to assisting with conducting customer or stakeholder analyses
  • Prepare written documents, and reports, and provides presentations to clients.
  • Develop conclusions and recommendations, write reports, and assist with client presentations
  • Track and reports hours spend executing projects
  • Work with individuals at all levels, provide input to reports and other deliverables, execute multiple assignments, meet agreed deadlines, and adjust to changing client demands
  • Develop relationships with existing customers to facilitate the development of new business.
  • Identify new business opportunities with existing customers for current and/or additional services
  • Participate in marketing activities, conference presentations, technical whitepapers
  • Assist with proposal development, including writing proposals, estimating the level of effort
  • Learn, understand and be conversant in ABSG Industrial Cybersecurity products and services
  • Review published reports and news articles about existing and potential new clients to identify customer intelligence
  • Networking to meet new potential clients
  • Serves as senior technical expert guiding project tasks and ensuring quality, schedule, and budget compliance.
  • Project management with planning, sequencing tasks, estimating durations, and developing project schedules.
  • Performs quality assurance on deliverables and tracks project execution metrics.
  • Maintains and develops relationships with clients and key decision-makers.
  • Actively participates in client meetings, presentations, and proposal development.
  • Identifies new business opportunities through client interactions and market intelligence.
  • Communicates client needs internally and contributes to proposal writing.
  • Leverages subject matter expertise to drive growth and expand services.
  • Bachelor’s degree in Computer Science, Business, or a recognized equivalent from an accredited university.
  • Experience will be considered in lieu of education, preferably in data processing or a related field.
  • Typically requires a minimum of five (5) years of working with a Customer Relationship Management System (CRM).
  • Proven experience in Systems Development environment with project management responsibility for successful projects.
  • Extensive IT and functional experience in cultivating positive customer relationships. experience working in organizations to support services provided to internal/external clients
  • Analytical and problem-solving capabilities.
  • Strong understanding of sales, marketing, and customer service processes, to ensure functionally correct implementation.
  • Strong understanding of Dynamics 365 CRM design, structure, functionality, and processes.
  • Knowledge of CPQ (Configure, Price, Quote), PRM (Partner Relationship Management), CLM (Contract Lifecycle Management), and Sale Compensation Management applications, and their functionality.
  • Managed complete life cycle projects involving multiple cross-functional business teams.
  • Excellent verbal, written, and presentation skills consistent with a client group, including senior managers & executives.
  • Knowledge of Microsoft Power Platform, working with Power BI to build data visualization, and Power Automate implementing business workflow.
  • Strategic while also able to perform tactical duties.
  • Self-starter, highly motivated with the ability to work with limited supervision.
  • Experienced in the design and maintenance of business applications.
  • Ability to obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management System.
  • PMP Certification is preferred.
  • Microsoft Dynamics CE experience preferred
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