AI Customer Support - AI Training
About The Position
We are seeking highly qualified subject matter experts in the area of AI Customer Support with a focus on Contact Center & Voice-to-voice (ASR) QA to support a suite of innovative AI-focused projects. This is an exciting opportunity to contribute your expertise across a range of activities aimed at enhancing model based Customer Support. This role pays up to $100.00 per hour You can expect 10-20 hours of work per week with potential for increased hours and extension. As an AI Customer Support Specialist, you will play a critical role in training AI models by participating in a variety of subject matter specific data annotation projects leveraging critical thinking and subject matter knowledge. Your contributions will help fine tune AI performance in the realm of Contact Center QA. This is a remote, freelance position.
Requirements
- Native speaker of one of the listed languages
- University degree (preferably Masters, PhD level) in Communications, Marketing, Psychology, Sociology, IT or relevant fields
- Proven professional experience in Contact Center QA
- Strong grasp of Contact Center terminology and industry practices
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What This Job Offers
Number of Employees
251-500 employees
