AI Creative Lead

Nextiva•Scottsdale, AZ

22h

About The Position

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. About Nextiva Nextiva is an AI-first company delivering one connected experience from first click to daily use. We serve over 100,000 businesses, and the brand is how most of them meet us. We recently launched a full rebrand — new identity, new visual system, new voice — and we're still in the early stages of rolling it out across every surface and channel. We're building a marketing team that works differently. AI isn't an experiment for us. It's the default. About the Role You'll run day-to-day creative production for Nextiva's marketing department — and fundamentally change how it gets done. This is a hands-on leadership role. You execute on landing pages, campaign assets, ad creative, video, and brand storytelling — working within the creative direction set by the Creative Director and CMO. But the real job is applying your taste, creativity, and judgment to AI so that the output exceeds what either could produce alone. AI on its own produces average work. You make it exceptional — and in doing so, you automate the mundane creative tasks that used to require headcount, so we can scale campaigns and marketing efforts without growing the team. Your work starts in AI. Ideas get explored in Claude or Cursor before they ever touch a design application. You use Cursor or Claude to build landing pages, prototype workflows, and ship creative prototypes in code. You'll manage a small team of designers and videographers, mentor them on AI-native workflows, and keep the Creative Director and CMO aligned on progress, priorities, and output quality. We're looking for someone whose taste and creative instincts are what make AI work above average — someone who can take direction, bring real creative thinking to AI-driven workflows, elevate the output, and keep the team moving every day.

Requirements

Proven creative leadership in a marketing, brand, or agency environment — you've led teams and stayed hands-on in the work
Strong design taste and visual judgment — you know what great looks like and you push until you get there
Fluency in Cursor and Claude as primary creative tools — you use them daily to build, not just brainstorm
Experience producing marketing creative: landing pages, digital ads, campaign assets, brand design, video
A portfolio of functioning projects you've built with AI tools — not static mockups or visual comps. We want to see working landing pages, live tools, shipped creative, or interactive prototypes. Show us what you've made that actually runs.
Comfort working in code — you don't need to be an engineer, but you can build and ship a working page in Cursor without one
A builder mindset — you improve systems and processes, not just individual deliverables
Clear communication and the ability to take creative direction from senior leadership and translate it into team execution
Comfort moving fast, iterating in the open, and treating feedback as fuel

Nice To Haves

Experience working within an established brand system — maintaining consistency, extending it thoughtfully, and knowing when to push boundaries vs. hold the line
Familiarity with design systems, tokens, or component libraries
Background in B2B SaaS, tech, or high-growth environments
Experience evaluating and adopting new creative technology for a team
Interest in motion design, video production, or interactive storytelling

Responsibilities

Design and produce high-quality creative across marketing. Execute on landing pages, campaign creative, digital ads, email, video, and brand moments. Stay close to the work. Concept it, review it, and push it until it meets the bar.
Build AI-first creative workflows. Redesign how creative gets produced — from ideation through final delivery. Use AI for concepting, copywriting, and creative exploration. Use AI to build and ship pages, assets, and tools. Automate the repetitive production work — ad variations, asset resizing, template-based builds — so the team spends its time on creative decisions, not mechanical ones.
Manage and develop the creative team. Run the team day-to-day with a strong player-coach approach. Manage and assign work, unblock people, and keep projects on track. Onboard the team to AI-native tools and processes. Set the expectation that AI-generated work is the starting point, not the finish line and show them what it looks like to refine it to a high standard.
Define what great AI-assisted creative looks like. Document workflows, prompts, and patterns that produce consistently strong results. Share them across the team and the broader marketing org. Raise the bar for everyone, not just your direct reports.
Steward and expand the brand. We've recently launched a new brand identity. You'll be responsible for maintaining it, enforcing consistency as it rolls out across more surfaces, and expanding the system with considered, tasteful additions as needs arise. New templates, new asset types, new channels — all should feel like they belong to the same brand.
Connect creative output to business results. Partner with growth, demand gen, and product marketing to ensure creative work drives awareness, engagement, and pipeline. Use performance data to refine direction. Balance speed and experimentation with intentional quality.
Scale creative output without scaling the team. Create repeatable, AI-driven processes for producing brand-consistent creative at volume. The goal is to multiply what a small team can deliver — more campaigns, more channels, more variations — without adding headcount. Define review standards, asset templates, and production workflows that make this possible.

Benefits

Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
Life, disability, and supplemental indemnity plans
Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
Employee Assistance Program (EAP) and comprehensive wellness initiatives
Access to ongoing learning and development opportunities and career advancement

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