AI Copilot Agent Developer

Synechron • Piscataway, NJ

339d • $120,000 - $125,000

About The Position

We are seeking a talented AI Copilot Agent Developer to join our team. The ideal candidate will be responsible for building and configuring AI-powered agents using Copilot Studio, integrating them with Microsoft 365 applications, and leveraging the Microsoft Power Platform to automate workflows and create custom user interfaces. This role requires a strong understanding of Microsoft 365 APIs, natural language processing (NLP) concepts, and AI development principles.

Requirements

• Experience level 3+ years
• Proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power Virtual Agents).
• Understanding of Microsoft 365 APIs and data models.
• Experience with natural language processing (NLP) concepts and frameworks.
• Knowledge of AI development principles and tools.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Ability to gather business requirements and translate them into technical solutions.
• Problem-solving skills to identify and troubleshoot issues related to Copilot agent functionality.
• Strong analytical and data-driven approach to optimize agent performance.

Responsibilities

• Build and configure AI-powered agents using Copilot Studio to interact with users through natural language prompts, providing relevant information and completing tasks across Microsoft 365 applications like Word, Excel, PowerPoint, and Teams.
• Design conversational flows and user experiences for optimal agent interaction.
• Integrate data sources from various Microsoft 365 applications and external systems to enrich agent responses.
• Leverage Power Automate, Power Apps, and Power Virtual Agents to create automated workflows and custom user interfaces for interacting with Copilot agents.
• Develop custom connectors to connect Copilot agents with specific business systems and data sources.
• Understand the capabilities and limitations of Microsoft 365 features to effectively design Copilot agents that align with user needs and business objectives.
• Leverage Microsoft Graph APIs to access and manipulate data across various Microsoft 365 services.
• Train and fine-tune AI models within Copilot Studio to improve the accuracy and relevance of agent responses based on specific business requirements.
• Monitor agent performance metrics and make adjustments to improve user experience.
• Work closely with business stakeholders to understand their needs and translate them into effective Copilot agent designs.
• Provide training and support to users on how to leverage Copilot agents within their daily workflows.

Benefits

• A highly competitive compensation and benefits package
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad
• Laptop and a mobile phone
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity & Paternity leave plans
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms
• A flat and approachable organization
• A truly diverse, fun-loving and global work culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree