AI Copilot Agent Developer

Synechron-posted 9 months ago

$120,000 - $125,000/Yr

Full-time • Mid Level

Piscataway, NJ

Professional, Scientific, and Technical Services

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We are seeking a talented AI Copilot Agent Developer to join our team. The ideal candidate will be responsible for building and configuring AI-powered agents using Copilot Studio, integrating them with Microsoft 365 applications, and leveraging the Microsoft Power Platform to automate workflows and create custom user interfaces. This role requires a strong understanding of Microsoft 365 APIs, natural language processing (NLP) concepts, and AI development principles.

Build and configure AI-powered agents using Copilot Studio to interact with users through natural language prompts, providing relevant information and completing tasks across Microsoft 365 applications like Word, Excel, PowerPoint, and Teams.
Design conversational flows and user experiences for optimal agent interaction.
Integrate data sources from various Microsoft 365 applications and external systems to enrich agent responses.
Leverage Power Automate, Power Apps, and Power Virtual Agents to create automated workflows and custom user interfaces for interacting with Copilot agents.
Develop custom connectors to connect Copilot agents with specific business systems and data sources.
Understand the capabilities and limitations of Microsoft 365 features to effectively design Copilot agents that align with user needs and business objectives.
Leverage Microsoft Graph APIs to access and manipulate data across various Microsoft 365 services.
Train and fine-tune AI models within Copilot Studio to improve the accuracy and relevance of agent responses based on specific business requirements.
Monitor agent performance metrics and make adjustments to improve user experience.
Work closely with business stakeholders to understand their needs and translate them into effective Copilot agent designs.
Provide training and support to users on how to leverage Copilot agents within their daily workflows.

Experience level 3+ years
Proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power Virtual Agents).
Understanding of Microsoft 365 APIs and data models.
Experience with natural language processing (NLP) concepts and frameworks.
Knowledge of AI development principles and tools.
Excellent communication and collaboration skills to work with cross-functional teams.
Ability to gather business requirements and translate them into technical solutions.
Problem-solving skills to identify and troubleshoot issues related to Copilot agent functionality.
Strong analytical and data-driven approach to optimize agent performance.

A highly competitive compensation and benefits package
A multinational organization with 58 offices in 21 countries and the possibility to work abroad
Laptop and a mobile phone
10 days of paid annual leave (plus sick leave and national holidays)
Maternity & Paternity leave plans
A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
Retirement savings plans
A higher education certification policy
Commuter benefits (varies by region)
Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms
A flat and approachable organization
A truly diverse, fun-loving and global work culture

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