AI Chatbot IT Internship (Summer 2025)

Juniper Networks • Sunnyvale, CA

306d • $66,560 - $120,750

About The Position

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Are you passionate about technology and user experiences? We're looking for a talented IT Intern to join our dynamic team. This position offers a hands-on opportunity to design, implement, and enhance our IT tools and services, directly impacting how our employees interact with technology. We at Juniper Networks are seeking continuing students who are interested in Sunnyvale, California Summer 2025 Internships.

Requirements

• Be enrolled in a Bachelor's or Master's degree in Information Technology, Computer Science, MIS, or a related field, graduating in December 2025 or later.
• Good understanding of AI technologies and UI design principles.
• Passionate about creating inclusive and engaging experiences for employees.
• Proficiency in data analysis tools such as Excel, SQL, and data visualization software.
• Excellent problem-solving skills and a proactive attitude.

Nice To Haves

• Prior experience working on chatbot/GenAI projects showcasing your technical and analytical skills.
• Prior experience working on application UI design projects focusing on user experience.

Responsibilities

• Collaborate on improving our AI-powered employee virtual assistant, ensuring it meets the needs of our diverse workforce.
• Review and create content, AI conversation interactions, and digital workflows.
• Participate in redesigning our IT Service Desk portal, focusing on user interface (UI) enhancements for seamless employee experience.
• Assist in developing and deploying IT solutions that streamline and improve internal processes.
• Conduct user research and gather feedback to refine and optimize IT tools and services continuously.

Benefits

• Medical benefits
• 401(k) eligibility
• Vacation
• Sick time
• Parental leave

What This Job Offers

• Career Level: Intern
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree