AI Business Value & Program Associate

Cohesity

1d • Hybrid

About The Position

Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location. Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale. We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design. Join us on our mission to shape the future of our industry. Join our innovative company and help shape the future of our secondary storage solutions as a Professional Services Engineer. You'll architect and deploy blueprints that set the standard for our services practices, enabling teams and customers to achieve their goals. The AI Business Value & Program Associate is an execution-focused contributor who supports the delivery of Generative AI use cases by assisting AI Technical Specialists, Account Executives, and Customer Success teams. This role focuses on use-case documentation, program coordination, adoption tracking, and field enablement, operating within defined frameworks and under guidance from senior team members. You will be working with engineering, systems engineers, tech marketing specialists, and customer support build to build out professional services practices starting with the architectural blueprint that covers installation, integration, applications, migration, scripting (automation) to be used by delivery teams, partners and customers.

Requirements

• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making
• 2–4 years of experience in one or more of the following:
• Business operations
• Consulting analyst or associate roles
• Program coordination or enablement
• Customer success or sales support
• Exposure to SaaS, cloud, analytics, or AI-related products preferred
• Ability to organize information clearly and communicate effectively in writing and verbally
• Comfortable working in cross-functional environments with guidance
• Strong attention to detail and ability to manage multiple tasks
• Bachelor’s degree or equivalent experience.
• Demonstrable experience in IT.
• Required experience in:Linux, Backup and Virtualization (VMware, HyperV, Citrix Xen App/Desktop), Oracle, SQL, Data Migration.
• Excellent communication and project-related skills.
• Strong verbal communication/presentation skills.
• Strong written skills and the ability to document.
• Ability to teach others and make them successful.
• Self-starter with excellent organization and time management skills.
• Ability to manage projects and drive to a deadline.
• Expected Travel: up to 40%.

Nice To Haves

• Storage.
• Disaster Recovery/Business Continuance.
• Database Protection and Recovery.
• Public Cloud (AWS, Azure, GCP).
• Layer 2 Networking and Firewalls.
• Scripting/Automation.
• Visio or equivalent application.
• MySQL/Hadoop.
• SAP.

Responsibilities

• Assist in documenting customer GenAI use cases using established templates and value frameworks
• Support customer discussions on AI value, readiness, and adoption under guidance from senior team members
• Help gather and organize customer requirements, success criteria, and outcomes
• Maintain structured documentation of approved use cases and adoption milestones
• Support account teams with preparation of value narratives, summaries, and internal materials
• Assist in organizing and preparing customer workshops, demos, and meetings
• Capture field observations and feedback and escalate themes to senior stakeholders
• Help maintain internal reference materials and best-practice documentation
• Support tracking of AI initiatives, timelines, and deliverables
• Maintain program artifacts including trackers, notes, and adoption summaries
• Assist with coordination across AI Technical Specialists, Sales, and Customer Success teams
• Ensure updates and deliverables are completed accurately and on time
• Work closely with AI Technical Specialists to align business context with technical execution
• Partner with Customer Success teams to support adoption activities and value tracking
• Contribute structured inputs to Product and GTM teams through defined feedback channels

Benefits

• full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees