About The Position

Are you inspired to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. Join us in integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, to help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era. As an AI Business Solutions - Solution Engineer for Copilot and Cloud Endpoint Teams, you will play a critical role in accelerating AI transformation by leading technical engagements that drive customer adoption of Microsoft 365 Copilot Studio & Agents, and related AI-powered productivity solutions. This Solution Engineer role is divided into two sub-categories – Microsoft 365 Copilot and Microsoft Cloud Endpoint. Candidates will need expertise in one of those two areas. This role is deeply technical, responsible for owning the technical win strategy, delivering compelling demonstrations, and guiding customers through envisioning sessions that align their business goals and technical requirements. As a trusted advisor, Solution Engineers ensure that governance, security, and compliance are embedded in every conversation to build confidence and drive decision-making. In addition to technical leadership, as a Solution Engineer you will be accountable for driving core business momentum through competitive differentiation, removing technical blockers, and seamless handoffs to deployment teams. You will work with a virtual team of technical, partner and consulting resources to provide technical customer education, demonstrate and prove our solutions, and win the technical decision enabling the team to achieve/exceed quarterly targets for your accounts. The role emphasizes operational excellence, partner collaboration, and continuous learning to ensure scalable impact and sustained customer success. This is a high-impact role for individuals passionate about shaping the future of work through AI and delivering measurable business outcomes.

Requirements

  • Expertise in Microsoft 365 Copilot or Microsoft Cloud Endpoint.
  • Strong technical background in AI-powered productivity solutions.
  • Experience in leading technical engagements and customer education.
  • Ability to align business goals with technical requirements.

Nice To Haves

  • Experience with governance, security, and compliance in technical discussions.
  • Background in operational excellence and partner collaboration.
  • Passion for shaping the future of work through AI.

Responsibilities

  • Lead technical engagements that drive customer adoption of Microsoft 365 Copilot Studio & Agents.
  • Own the technical win strategy and deliver compelling demonstrations.
  • Guide customers through envisioning sessions that align their business goals and technical requirements.
  • Ensure governance, security, and compliance are embedded in every conversation.
  • Drive core business momentum through competitive differentiation.
  • Remove technical blockers and ensure seamless handoffs to deployment teams.
  • Work with a virtual team of technical, partner, and consulting resources.
  • Provide technical customer education and demonstrate solutions.
  • Win the technical decision enabling the team to achieve/exceed quarterly targets.

Benefits

  • Flexible work environment allowing up to 100% remote work.
  • Opportunities for travel based on role requirements.
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