REMOTE - AI Backend Software Engineer

Wilcore Technologies Inc.

1d•Remote

About The Position

As an AI/ML Engineer, you’ll help design, build, and deploy machine learning models that improve how Veterans interact with digital services like VA.gov [//VA.gov]. You’ll collaborate with product managers, data scientists, and engineering teams to support initiatives such as intelligent routing for support requests, personalized content delivery, anomaly detection, and natural language processing for virtual agents. You’ll also play a key role in data preparation, model training, evaluation, and performance monitoring—while ensuring all work aligns with VA’s security, privacy, and equity standards.

Requirements

3–5 years of experience in applied machine learning, data science, or AI engineering roles
Prompt engineering, agent orchestration, LLM evaluation, Python and backend api design
Devops experience (for custom backend deployment help)
Proficiency in Python and ML libraries such as scikit-learn, TensorFlow, PyTorch, or Hugging Face Transformers
Experience building and deploying ML models in production using tools like Docker, MLflow, or SageMaker
Familiarity with data preprocessing, feature engineering, and working with structured and unstructured datasets
Understanding of NLP techniques, including intent classification, entity recognition, or sentiment analysis
Python, LangChain, LangGraph, and specific low-code experience.
Strong grasp of model evaluation, explain ability, and fairness (especially in public service contexts)
Experience with either: Retool, Airtable integrations, Outsystems, Appian, n8n, Zapier, MS Power Automate
Ability to translate user needs and operational data into ML solutions that enhance Veteran experience
Excellent communication skills, including the ability to explain model behavior to non-technical stakeholders
Must be a US Citizen and able to work domestically
Must be able to attain low-level security clearance
Bachelor’s degree