AI Automation Senior Engineer

Nitel • Philadelphia, PA

4d

About The Position

Responsible for identifying complex problems and developing individual algorithms to solve them. Evaluates accuracy and functionality of individual algorithms and understands the overall implications of entire frameworks. Develops and tests prototypes and new products and applications to demonstrate functionality and transition algorithms to the Engineering team to put into production. Responsible for the initial design and implementation of future products and applications. Analyzes and evaluates solutions both internally generated as well as third party supplied. Develops novel ways to solve problems and discover new products, provide guidance and leadership to more junior researchers. Collaborates and influences immediate team members and collaborates cross functionally. Deciphers tasks into functional components and delegates to other members of the team. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. The Technology + Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. About the Team: This team is responsible for end-to-end wireless network performance including Verizon, WiFi network, roaming and customer care. The team is a horizontal organization across several Comcast organizations including device team, marketing team, care team and 5G team. The team is responsible for any post launch device issues with the OEMs (Apple, Samsung and Google). What You'll Do: Manage the needed testing conducted by third party company Conduct small-scale walk and drive tests when needed Perform detailed analysis of collected log file data as needed, taking detailed 4G / 5G / WiFi call and data flows into account Define setup details for benchmarking and drive tests Make recommendations for improvements to future tests Create presentations for targeted audiences, technical and executive

Requirements

• In-depth knowledge of LTE, 5G SA, 5G NSA, and WiFi
• Experience with lab automation using AI tools such as TestRigor, and use of LLM and prompts
• Experience with device lab testing, and help with lab testing
• Ability to triage field issues and define test scenarios for regression

Nice To Haves

• Hands-on experience on network simulation tools such as Keysight, R D, etc.
• Familiarity with the Customer Care call process
• Good understanding of iOS and android mobile architecture, and network topologies
• Understanding of functioning of WiFi Connection Managers on UE's
• In-depth technical experience and involvement with wireless network performance testing, including analysis of drive / walk / benchmarking data
• Experience with defining and managing wireless network field testing requirements, working in conjunction with other sub-teams
• Experience with XCAL and XCAP

Responsibilities

• Manage the needed testing conducted by third party company
• Conduct small-scale walk and drive tests when needed
• Perform detailed analysis of collected log file data as needed, taking detailed 4G / 5G / WiFi call and data flows into account
• Define setup details for benchmarking and drive tests
• Make recommendations for improvements to future tests
• Create presentations for targeted audiences, technical and executive

Benefits

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level