AI & Automation Intern

Sprinklr • Austin, TX

22h • $39,000 - $65,000

About The Position

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description We are seeking a motivated Summer Intern to join our Enterprise Applications team, focusing on AI‑driven solutions and automation using Microsoft Copilot, Power Platform, and other enterprise AI tools . This role is ideal for students passionate about artificial intelligence, automation, and building intelligent systems that solve real‑world business problems.

Requirements

• Currently pursuing a degree in Computer Science, Information Technology, Engineering, Data Science, or a related field
• Exposure to or coursework involving Azure Logic Apps, Microsoft Copilot Studio, Power Platform, or similar automation / AI platforms
• Familiarity with REST APIs, JSON, and basic API integration concepts
• Basic understanding of one or more scripting languages such as Python, PowerShell, or JavaScript
• Strong analytical and problem‑solving skills with curiosity to explore new technologies
• Effective verbal and written communication skills; comfortable engaging with both technical and non-technical stakeholders
• Enthusiastic about learning and working in a fast‑paced, cloud‑based enterprise IT environment

Responsibilities

• Assist in designing, developing, and iterating on AI‑powered solutions to support a variety of enterprise business use cases
• Help build conversational bots and AI‑powered agents, integrating with internal knowledge bases, workflows, and APIs
• Research emerging AI and automation technologies and summarize insights for practical application
• Participate in troubleshooting integration issues and performance bottlenecks, collaborating with engineers and architects on solutions
• Assist with integrating third‑party APIs, databases, CRMs, and SaaS platforms into internal enterprise tools
• Contribute to technical documentation and support operational excellence across AI and integration architectures

Benefits

• We offer a comprehensive suite of benefits designed to help each member of our team thrive.
• Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable.
• We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones.
• We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
• US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.
• The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

What This Job Offers

• Career Level: Intern