AI Automation Engineer

Wilmer Hale-posted 2 months ago

Full-time • Mid Level

Washington, DC

1,001-5,000 employees

Professional, Scientific, and Technical Services

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WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe and Asia. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice. The Automation Engineer is responsible for leading the design, implementation, and maintenance of automated and AI based solutions to improve legal workflows. This role requires legal knowledge, technical expertise, and strong communication skills to drive innovation and efficiency. The Automation Engineer will collaborate with practice and business stakeholders to drive initiatives to enhance efficiency and accuracy within the firm. This role also involves continuous monitoring and improvement of automated systems. By staying at the forefront of legal technology trends, this role will spearhead innovative projects that significantly improve legal operations and contribute to the overall success of the organization.

Engage with stakeholders to proactively identify process improvement opportunities, gather requirements, design and deliver solutions that align with customer needs.
Review, analyze, and model business processes and information flows to identify inefficiencies and areas for improvement.
Propose solutions (including automation and use of AI); identifying alignment with business requirements; making recommendations.
Document process change requirements using the agreed standards, methods, and tools ensuring consistent high-quality output.
Design and implement automated solutions using Microsoft Studio ecosystem.
Define, develop, and deliver processes and systems to ensure that service levels are consistently in alignment with customer experience expectations.
Effectively communicate with key stakeholders at all levels and in all departments to ensure their engagement and support of business improvement activities.
Integrate automation solutions with existing software systems and databases.
Provide technical oversight and review of work from junior team members.
Design, develop, test, and deploy new applications and automations, as well as enhance and maintain existing ones.
Display professionalism, quality service and a positive can do attitude to internal members/departments of the Firm.
Facilitate cross-functional collaboration to ensure that automation initiatives are aligned with broader firm goals.
Assume additional responsibilities as assigned.

Proficiency with Microsoft O365 applications and Microsoft Copilot Studio (Power Apps and AI agents).
Strong technical background with a focus on workflow automation and process improvement.
Experience in process automation, scripting, and workflow design, and automation tools (Copilot studio: Power Automate, PowerApps, SharePoint, PowerBI).
Desire to learn new techniques and skills.
Strong analysis, planning, organizing and time management skills.
Effective interpersonal, verbal, and written communication skills.
Strong attention to detail and an ability to handle and prioritize multiple tasks and work under deadlines.
Interest in and ability to acquire new skills and tackle challenging projects.
Ability to work effectively with both users and technical staff in team-oriented environments.

Knowledge of machine learning and artificial intelligence concepts.
Law firm experience is preferred.

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