AI & Automation Engineer, Endpoint Systems
About The Position
BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role We’re looking for an Endpoint Systems Engineer with a passion for AI & automation, within modern device management. In this role, you’ll design, deploy, and continuously improve endpoint solutions that are intelligent, scalable, and secure. You’ll move beyond reactive support by leveraging automation, data, and AI-driven tools to enhance user experience and operational efficiency across the enterprise. This is a hands-on engineering role for someone who enjoys building smart systems, eliminating repetitive work, and shaping the future of endpoint management.
Requirements
- 4+ years of experience in endpoint engineering, desktop engineering, or EUC roles
- Strong experience with modern endpoint management and MDM/MAM platforms
- Proficiency in scripting and automation (PowerShell required; Python, Bash, or similar a plus)
- Experience integrating systems via APIs and automating workflows
- Experience in working with Claude AI
- Solid understanding of endpoint security, identity, and device compliance
- Comfortable working in cloud-first and zero-trust environments
- Strong troubleshooting skills with the ability to think systemically
Nice To Haves
- Experience with AI-driven IT operations (AIOps), endpoint analytics, or autonomous remediation tools
- Familiarity with tools such as Microsoft Copilot, Defender, Autopilot, Jamf Pro, or similar
- Relevant certifications (Microsoft, Apple, Jamf, or cloud certifications)
Responsibilities
- Design, deploy, and manage modern endpoint environments across Windows & macOS.
- Implement and maintain endpoint management platforms (e.g., Intune, Jamf) with a strong automation-first mindset
- Develop automation workflows using scripting, APIs, and orchestration tools to reduce manual effort and improve reliability
- Integrate AI-powered tools for endpoint analytics, remediation, security, and user experience optimization
- Build self-healing and self-service solutions for common endpoint issues
- Collaborate with security teams to enforce compliance, patching, and endpoint protection strategies
- Monitor endpoint health, performance, and telemetry to proactively identify and resolve issues
- Evaluate emerging AI and automation technologies and recommend improvements to endpoint strategy
- Create and maintain technical documentation, standards, and best practices
- Act as a technical escalation point
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
