Franklin Templeton-posted 15 days ago
$130,000 - $175,000/Yr
Full-time • Mid Level
New York, NY

ClearBridge Investments is seeking a Technology Business Analyst to join our New York City–based Technology team. This is a hands-on role focused on designing, prototyping, and delivering AI-enhanced internal tools, automation workflows, and low-code applications that improve operations across the firm. You’ll work directly with business users to build and deploy primarily AI-focused solutions, enhancing our investment and related capabilities. You will work to understand business opportunities, define and catalog requirements, and construct workflows and applications across platforms like the Microsoft Power Platform, OpenAI, and other GenAI tools. This role blends project management, product thinking, solution architecture, and stakeholder communication. Ideal candidates are self-starters with strong technical skills, the ability to derive business process insights, and experience implementing AI-enabled and low-code tools inside dynamic environments. You’ll thrive here if you can work within a framework to solve messy problems and translate ideas into functioning enterprise solutions that stick.

  • Lead focus groups and research, propose, and manage scalable implementations to drive AI solutions
  • Scope problems, design intelligent workflows, prototype tools, and drive delivery of low-code and AI-powered internal apps
  • Design and develop technology solutions that improve operational efficiency
  • Build AI copilots and automation workflows using primarily Microsoft Power Platform, Copilot Studio, Azure Bot Services, and OpenAI tools.
  • Collaborate with developers, QA/UAT teams, and business stakeholders
  • Manage requirements gathering, documentation, and stakeholder communications across departments
  • Structure, test, and refine MVPs; evolve them into production-ready tools through agile iteration
  • Help develop and maintain a governance framework for responsible AI tool usage and deployment
  • Present clear progress updates and functional demos to senior leadership and cross-functional teams
  • Bachelor’s degree
  • 5–8 years of experience delivering internal business tools, AI/automation solutions, or cross-functional technology implementations
  • Excellent communication and interpersonal skills, with the ability to bridge business and technical teams
  • Strong technical, analytical, and systems-thinking capabilities
  • Experience with Generative AI tools and platforms such as OpenAI, Copilot Studio, Wand.ai, and Azure OpenAI
  • Proven success in managing projects end-to-end, including documentation, testing, and rollout
  • Familiarity with enterprise solutioning, process mining, and business process optimization
  • Experience with business process optimization, solution architecture, and stakeholder engagement
  • Ability to manage multiple priorities in a fast-paced, iterative environment
  • Familiarity with low-code development platforms, enterprise architecture, and secure application delivery
  • Microsoft Power Platform (PowerApps, Power Automate, Dataverse, Power BI)
  • OpenAI ecosystem (ChatGPT Projects, GPT APIs, Azure OpenAI, Custom GPTs)
  • Copilot Studio, Wand.ai, AI Builder, REST APIs
  • Microsoft 365 stack (Teams, SharePoint, Azure App Services, Azure Bot Framework)
  • Jira Cloud and the Atlassian suite (workflow automation, dashboards, ticketing structures)
  • Preferred: experience in asset management, investment buy-side operations
  • Figma, Whimsical, Miro (UI mockups); Postman, SQL, Python (light testing and data ops)
  • Our employees have access to a competitive and valuable set of Total Rewards.
  • Our Total Rewards include:
  • Health, wellness and risk benefits to protect employees and their families
  • Retirement savings, stock purchase and other incentive programs to help employees plan for the future
  • Holiday, paid-time-off and other employee programs that support work-life balance
  • Support for pursuing certifications, external education and degree programs
  • Learning, development and career advancement opportunities
  • Ways to get involved in, and give back to, our communities, including paid time off for volunteering and charitable donation matching
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