AI and Automation Specialist

GREAT BASIN FEDERAL CREDIT UNION • Reno, NV

8d • $23

About The Position

At Great Basin Federal Credit Union, joining our team means becoming part of a culture that feels like family. We are committed to being member-loved by prioritizing relationships and creating meaningful connections, reflecting our passion for teamwork and shared success. We achieve this by: Stepping into our members’ shoes, understanding their feelings and perspectives. Taking ownership, finding solutions, and following through. Going above and beyond to impress our members and each other. Being knowledgeable, accurate, and efficient. Acting with integrity and professionalism. Showing genuine appreciation. Guided by these service promises, we proudly serve 12 counties across Northern Nevada and Idaho and continue to grow. If you’re passionate, collaborative, and ready to make a difference, we’d love to meet you! The AI and Automation Specialist will play a key role within the IT department, responsible for identifying, developing, and implementing artificial intelligence (AI) and automation solutions that improve operational efficiency, enhance employee productivity, and support business objectives. This role will also serve as a subject-matter expert on emerging AI technologies, ensuring the organization remains informed of advancements, risks, and best practices in the rapidly evolving AI and automation landscape.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
• 3+ years of experience in automation, systems integration, or applied AI within an IT or business environment.
• Hands-on experience implementing automation or workflow solutions in a corporate setting.
• Strong analytical, problem-solving, and process-improvement skills.
• Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
• AI & Generative AI Tools: ChatGPT and other large language model (LLM) platforms.
• Microsoft Copilot (Microsoft 365 Copilot, GitHub Copilot, etc.).
• Prompt engineering and AI use-case design.
• Understanding of responsible AI, data privacy, and AI governance.
• Microsoft Ecosystem: Microsoft Office 365 (Outlook, Teams, SharePoint, Excel, PowerPoint).
• Power Automate (cloud flows, desktop flows/RPA).
• Power Apps (model-driven and canvas apps).
• Power BI (basic familiarity preferred).
• Automation & Integration: API integration (REST, JSON, OAuth).
• Low-code/no-code automation platforms.
• Robotic Process Automation (RPA) tools.
• Webhooks and connectors.
• Programming & Technical Skills: Scripting or programming experience (e.g., Python, JavaScript, PowerShell).
• SQL or data querying fundamentals.
• Version control (e.g., Git).

Nice To Haves

• Process mapping and documentation (e.g., BPMN, Visio).
• Change management and user adoption strategies.
• Experience working in Agile or project-based environments.
• Curiosity and continuous learning mindset for emerging technologies.

Responsibilities

• Identifying, developing, and implementing artificial intelligence (AI) and automation solutions that improve operational efficiency, enhance employee productivity, and support business objectives.
• Serve as a subject-matter expert on emerging AI technologies, ensuring the organization remains informed of advancements, risks, and best practices in the rapidly evolving AI and automation landscape.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level