AI Agent Software Engineer
About The Position
Cooperidge Consulting Firm is seeking an AI Agent Software Engineer on behalf of a top AI-driven technology client building next-generation autonomous customer experience systems across industries including finance, healthcare, and travel. This role offers the opportunity to build production-grade AI agents that autonomously handle complex, real-world customer interactions traditionally managed by human support teams. The engineer in this role will own features end-to-end—from concept and design through deployment and iteration—while collaborating closely with product, operations, and customer-facing teams. The ideal candidate is a strong software engineer with curiosity about AI systems, a bias toward ownership, and a desire to build reliable, transparent, and scalable agent-based platforms.
Requirements
- 2+ years of professional software engineering experience working on production systems with real users
- Strong proficiency in Python and TypeScript, including asynchronous programming and error handling
- Solid debugging and troubleshooting skills using logs, profilers, and raw data analysis
- Strong computer science fundamentals (language background flexible)
- Proactive mindset with curiosity around how AI agents reason, fail, and improve
- Willingness to learn—prior AI experience is not required
Nice To Haves
- Exposure to multimodal AI systems or voice interface development
- Experience with enterprise customer experience or conversational automation platforms
- Interest in tools that improve agent transparency through testing, visualization, and simulation
Responsibilities
- Design and build AI-driven voice and chat agents that deliver high accuracy, efficiency, and customer satisfaction
- Translate natural language instructions into structured, auditable workflows using a proprietary agent logic framework
- Own full-cycle development from system design through deployment and continuous improvement
- Analyze agent performance data to identify trends and drive behavioral and platform-level improvements
- Experiment with and integrate modern voice and language models, tuning for enterprise reliability, latency, and scale
- Use real-time observability and tracing tools to understand, debug, and improve agent decision-making
- Collaborate cross-functionally with product managers, customer teams, and operations partners to solve real business problems
Benefits
- Full-time roles offering overtime and weekend work opportunities
- Competitive hourly wages plus potential quarterly bonuses
- Comprehensive health, vision, and dental insurance plans
- Life insurance coverage
- 401(k) retirement plan with company matching contributions
- Paid time off including vacation, sick leave, and holidays
- Opportunities for career growth and advancement
- Employee discount programs and perks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
