Aging Case Aide 2 (Local Government) - Monroe County Area Agency on Aging
About The Position
Are you a compassionate individual looking for a rewarding career? If so, join Monroe County Area Agency on Aging as an Aging Case Aide 2 to make a positive impact in the lives of vulnerable, elderly members in our community. We are committed to strengthening family life, assisting individuals in attaining or maintaining independence and self-care, and protecting adults in danger of neglect, abuse, or exploitation. Apply today to support and empower the well being of adults by providing information and assistance so they can remain active, healthy, productive, and independent throughout the community! DESCRIPTION OF WORK As an Aging Case Aide 2, you will be tasked with fielding a large volume of incoming calls where you will be responsible for assisting older adults in obtaining a wide range of services. Work involves supporting professional and technical social services personnel in providing information and referral activities to older adults in order to help them better understand the community resources available to meet their individual needs. You will play an active role in identifying and engaging isolated individuals throughout the county, ensuring they are aware of and connected to helpful resources, services, and programs. Additional responsibilities include:
Requirements
- One year as an Aging Case Aide 1; or
- Two years of public contact work, including one year in a human services program; or
- Any equivalent combination of experience and training.
- This particular position also requires you to possess a valid driver's license which is not under suspension.
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
- This position falls under the provisions of the Older Adult Protective Services Act.
- Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
- This position falls under the provisions of the Child Protective Services Law.
- Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
Responsibilities
- Maintaining up-to-date knowledge regarding community programs and services
- Compiling accurate intake and referrals documentation
- Interviewing older adults over the phone
- Providing detailed explanations relating to the procedurals aspects of obtaining services
- Completing Reports of Needs for Protective Services
- Representing the agency at fairs and events
- Performing miscellaneous administrative tasks as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
