Aging Care Manager 2

Luzerne County, PA • Wilkes Barre, PA

79d • $41,304 - $41,304

About The Position

This is a Care Manager 2 Position within the Luzerne/Wyoming Counties Area Agency on Aging. This employee will assess the needs of consumers utilizing state mandated assessment forms, develop effective care plans to meet these needs, and implement these care plans in a professional manner. The Employee reports directly to the Aging care Management Supervisor 1.

Requirements

• One year as an Aging Case Aide 1; or Two years of public contact work, including one year in a human services program; or Any equivalent combination of experience and training.
• Must be a resident of Pennsylvania.
• Must be eligible for selection in accordance with Civil Service rules.

Nice To Haves

• Knowledge of the physical, cultural and social aspects of the assigned community.
• Ability to establish and maintain positive working relationships.
• Ability to effectively communicate verbally with older persons.

Responsibilities

• Assigned approximately 35 to 40 cases each month through the AAA initial Intake and Referral process.
• Screens cases within 5 days of assignment via a phone call to the consumer to prioritize work.
• Conducts field visits to determine a level of care decision for the consumer using a laptop in the field.
• Completes face to face visit and all ensuing electronic file work within 15 days of each case assignment.
• Maintains knowledge of all AAA service programs including service definitions, eligibility guidelines, referral guidelines, financial qualifications, etc.
• Assists consumers in navigating the Aging network of services and offers consumers' choices of services.
• Assists with walk-in consumers for completion of forms.
• Handles calls and obtains information from individuals requesting services as a primary telephone intake worker.
• Receives calls from individuals experiencing problems and requesting information about community resources.
• Conducts home visits to initiate care plans for consumers and explains all Aging programs.
• Responsible for data entry into the state-wide SAMS system.
• Conducts reassessment activities including adjusting care plans in accordance with consumer needs.
• Conducts field visits to respond to emergency situations and monitor services as specified in the care plan.
• Arranges for financial management for consumers who are unable to handle their own finances.
• Participates in consumers Appeal Hearings as necessary.
• Assists consumers with pre-placement and placement activities when community services are no longer sufficient.

Benefits

• Medical Insurance
• Vision and Prescription Coverage
• Dental Coverage
• Life Insurance
• Retirement benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support