About The Position

Amazon Ads is looking for an Agile Programmatic Solutions Consultant to support high-impact, time-bound customer initiatives on our demand-side platform, Amazon DSP. As an Agile Programmatic Solutions Consultant (PSC), you will drive success across a dynamic portfolio of strategic customer projects — from advertiser onboarding and platform migrations to new feature adoption and account expansion. Rather than managing a standing book of business, you will be deployed rapidly across critical opportunities where your expertise, ownership, and speed to value directly shape customer outcomes. A core part of that impact is building lasting capability within the customers you serve: you don't just solve the problem in front of you, you equip customers to solve the next one themselves. The Agile PSC has deep experience in advertising technology and the programmatic domain, and applies that expertise to solve high-stakes challenges with urgency, precision, and a relentless focus on long-term customer success. In this customer-facing role, you will work closely with programmatic traders at agencies and advertisers, as well as Amazon Ads internal sales, product, and support teams to deliver measurable results within defined project timelines.

Requirements

  • 3+ years of digital advertising and client facing roles experience
  • Experience analyzing data and best practices to assess performance drivers
  • Experience with annual brand and media planning
  • 4+ years of experience in programmatic advertising in a consultative role, providing hands-on customer service
  • Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, bidding engines, second-price vs first-price auctions, pixel and tag managers, cookies, viewability, etc.)
  • Experience in digital advertising and client-facing roles with a focus on data analysis
  • Experience owning relationships with programmatic decision makers
  • Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser)
  • Bachelor's degree in marketing, communications, or equivalent work experience
  • Fluency in English

Nice To Haves

  • Experience in e-commerce or online advertising
  • Experience in omni-channel marketing, search engine marketing or search engine optimization
  • Experience in digital analytics and/or DMP, CDP
  • Vertical specialization (e.g. in entertainment, automotive, etc.) within programmatic advertising
  • Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners
  • Organizational skills including prioritizing, scheduling, time management, and meeting deadlines

Responsibilities

  • Taking full ownership of project-based customer engagements — from scoping and planning through execution and measurement — across a range of strategic use cases including onboarding, migrations, beta testing, and account expansion
  • Delivering targeted services such as onboarding support, feature training, platform consultation, and campaign strategy guidance within structured, time-bound engagements, with a focus on building customer sophistication at every stage
  • Analyzing and interpreting data to rapidly identify improvement areas, root causes, and actionable recommendations that drive customer outcomes within project timelines
  • Driving self-service enablement by developing scalable resources, repeatable frameworks, and customer-facing guidance that reduce dependency and accelerate independent platform proficiency
  • Driving the evolution of Amazon DSP by supporting customers through product beta participation, capturing and synthesizing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)
  • Proactively sourcing and qualifying new project opportunities, contributing to intake and prioritization processes, and sharing knowledge and best practices that strengthen the broader PSC team

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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