Agile Portfolio Manager

Gainwell Technologies LLC

43d•Remote

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. SummaryThe Agile Portfolio Manager leads the intake, prioritization, and execution of a large portfolio of work supporting 100+ team members within the MMIS (Medicaid Management Information System) domain. This role is responsible for implementing Agile portfolio management practices, driving continuous productivity improvement, and providing executive-level metrics and reporting. The Agile Portfolio Manager ensures strategic alignment of initiatives with Medicaid program objectives, fosters a culture of collaboration and innovation, and delivers measurable business outcomes in a highly regulated healthcare environment.Your role in our mission Manage portfolio work intake, prioritization, and resource allocation using Agile demand management, specifically for MMIS Medicaid projects and enhancements. Implement and oversee Agile methodologies (Scrum, Kanban, SAFe) across multiple teams working on Medicaid eligibility, claims, provider management, and related modules. Ensure compliance with Medicaid regulations, CMS guidelines, and state-specific requirements throughout the portfolio lifecycle. Continuously improve team productivity through process optimization, Lean/Agile methodologies, and value stream mapping, with a focus on Medicaid operational excellence. Develop and maintain executive dashboards and metrics-driven reporting for leadership, highlighting Medicaid program performance, regulatory compliance, and operational KPIs. Align portfolio initiatives with Medicaid program strategy, state and federal mandates, and business objectives. Facilitate regular portfolio reviews, audits, and coaching sessions for MMIS teams. Lead incident and problem management processes, root cause analysis, and service improvement initiatives within the Medicaid ecosystem. Collaborate with stakeholders, including executive leadership, state agencies, and Medicaid program managers, to communicate portfolio health and recommendations.

Requirements

Minimum 7+ years of experience in portfolio management, program management, or project management within the MMIS Medicaid domain or other large-scale healthcare IT environments.
Proven experience implementing Agile methodologies and managing large teams (100+ members) in Medicaid or healthcare IT projects.
Strong understanding of Medicaid regulations, CMS guidelines, and MMIS operational requirements.
Expertise in Lean/Agile methodologies, productivity improvement, and executive reporting.
Excellent communication and stakeholder management abilities, including experience working with state agencies and Medicaid program managers.

Responsibilities

Manage portfolio work intake, prioritization, and resource allocation using Agile demand management, specifically for MMIS Medicaid projects and enhancements.
Implement and oversee Agile methodologies (Scrum, Kanban, SAFe) across multiple teams working on Medicaid eligibility, claims, provider management, and related modules.
Ensure compliance with Medicaid regulations, CMS guidelines, and state-specific requirements throughout the portfolio lifecycle.
Continuously improve team productivity through process optimization, Lean/Agile methodologies, and value stream mapping, with a focus on Medicaid operational excellence.
Develop and maintain executive dashboards and metrics-driven reporting for leadership, highlighting Medicaid program performance, regulatory compliance, and operational KPIs.
Align portfolio initiatives with Medicaid program strategy, state and federal mandates, and business objectives.
Facilitate regular portfolio reviews, audits, and coaching sessions for MMIS teams.
Lead incident and problem management processes, root cause analysis, and service improvement initiatives within the Medicaid ecosystem.
Collaborate with stakeholders, including executive leadership, state agencies, and Medicaid program managers, to communicate portfolio health and recommendations.