Agile & ITIL Tools Engineer

CACI International

About The Position

Are you ready to revolutionize financial auditability and transportation logistics? We are seeking an experienced Agile & ITIL Tools Engineer with expertise in Agile and ITIL practices to design, implement, and optimize tooling ecosystems that bridge development and operations. This role requires a technical visionary who can architect integrated toolchains that enhance organizational agility while maintaining IT service management excellence. If you're passionate about leveraging technology to streamline operations and enhance transparency, this is your chance to make a significant impact. This is an amazing opportunity to join CACI in building the future of financial and logistics management.

Requirements

Secret security clearance or US citizen with ability to obtain required clearance
Bachelor's degree in Computer Science, Software Engineering, Information Management Systems or related field of study (Combination of education and additional years of experience may be acceptable in lieu of degree)
5+ years of experience leading solution delivery focused on collaborative development tools, such as Atlassian, GitLab, ServiceNow for US Government and/or large-scale enterprises customers.
5+ years of SAFe or large-scale Agile delivery experience
Deep understanding of Agile frameworks (SAFe, Scrum, Kanban) and practical implementation experience
ITIL 4 certification with demonstrated experience implementing ITIL practices
Strong knowledge of DevOps practices

Nice To Haves

Active Secret security clearance
Prior Service Now Admin Experience for SPM, EAP and Agile 2.0 Modules
Experience with implementing DevOps with ERP

Responsibilities

Engineer comprehensive tooling solutions that support Agile delivery frameworks (SAFe, Scrum, Kanban) and ITIL service management best practices
Support JTMS’ DevOps, Tools, enterprise architecture, and application development frameworks.
Provide technology leadership to drive collaboration and integration of Agile & ITIL tools that deliver large-scale mission impact.
Evaluate, select, and implement tools that enable seamless workflows across the software development lifecycle, including planning, development, testing, deployment, and operations
Design integration strategies between disparate systems to create cohesive toolchains that support DevOps practices and ITIL processes
Partner with Government Stakeholders, ART Leadership, Agile teams and IT service managers to understand requirements, implement solutions and if necessary, define technology migration strategies.
Create implementation roadmaps for tools adoption.
Lead proof-of-concept initiatives to validate tool capabilities against organizational needs
Provide technical consultation on tools optimization, automation opportunities, and emerging technologies
Coach teams on effective tool usage that aligns with Agile principles and ITIL frameworks
Establish and maintain comprehensive, current documentation for all tool implementations, integrations, and processes
Develop dashboards and visualization solutions that effectively communicate performance metrics to various stakeholder groups
Create automated reporting mechanisms that consolidate data from multiple tools to provide holistic views of delivery and operational performance
Create and update process documentation to ensure alignment between tools and organizational practices

Benefits

Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive compensation, benefits and learning and development opportunities.
Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume