Agile Delivery Senior Manager

Boston Consulting Group•Atlanta, GA

3d•$146,000 - $178,000

About The Position

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. You are joining BCG’s Agile Center of Excellence (CoE), a 70+ expert global Coaching and Scrum Lead team responsible for enabling the agility and high-performance delivery of BCG’s internal Digital Product Organization. The Agile CoE is an expert product enablement function aligned organizationally to Global IT, part of BCG’s global internal Business Services Teams (BST) which operate BCG’s business. The Digital Product Organization (DPO) is a 1300+ person cross-functional product delivery, tech & engineering organization. It is comprised of 16 Product Portfolios, 120+ product squads and 5 centers of excellence, responsible for driving digitally product enablement for all internal BCG business functions (HR, Marketing, Legal, Risk, Finance, IT, etc.). This organization was formed in 2020 as part of a full-scale business agility transformation, sponsored by the CIO, CFO and COO and delivered by BCG’s best-in-class Agile strategy and implementation consulting team. Each Product Portfolio is led by a dedicated Product Portfolio leader with direct alignment to the senior executive of their business function. A Product Portfolio is comprised of 3 – 15 squads, each managing 1 or more products. This organization follows a consistent Agile operating model with standards and best practices designed and governed by the Agile COE. As Agile Delivery Manager (Global Senior Manager) you will: Drive End-to-End Delivery (Primary Focus): • Own and drive end-to-end delivery of complex initiatives, programs, and product increments from planning to production and stabilization. • Ensure predictable, timely, and high-quality delivery of initiatives, epics, and features aligned with business priorities and roadmaps. • Manage dependencies, risks, and constraints across squads, platforms, and stakeholders to ensure smooth execution. • Own delivery planning, sequencing, milestones, and execution tracking across teams. • Ensure a clear path to production, including operational readiness and post-release follow-up. • Facilitate Agile Delivery (Supporting Focus): • Apply agile practices pragmatically to support delivery outcomes rather than acting as an Agile Coach or Scrum Master. • Work with Product Owners and technical leads to ensure delivery plans are realistic, prioritized, and executable. • Support teams in using agile ceremonies and artifacts to improve delivery predictability and flow. • Improve delivery processes and tooling to reduce execution friction and enable faster, reliable releases. Release Planning and Management: • Plan and manage release execution, including readiness, cutover, and coordination with L2/L3 support teams. • Ensure releases meet quality, risk, and compliance expectations. • Support post-release activities to ensure stability and business continuity. Risk and Issue Management: • Proactively identify delivery risks and issues that may impact timelines, scope, or quality. • Drive mitigation plans and escalate when necessary to ensure delivery commitments are met. • Resolve execution blockers by coordinating across teams and leadership. Metrics, Tracking, and Reporting: • Track and report delivery metrics such as milestones, dependencies, predictability, lead time, and throughput. • Use data-driven insights to identify delivery bottlenecks and areas for execution improvement. • Provide clear delivery status, risks, and forecasts to senior stakeholders and portfolio leadership. • Create dashboards and reports that give transparency into delivery progress and outcomes Team and Stakeholder Enablement: • Partner with Product Owners, Engineering Leads, and business stakeholders to align delivery with business objectives. • Manage stakeholder expectations through clear communication, transparency, and realistic planning. • Foster collaboration across squads while maintaining delivery accountability. Continuous Improvement: • Identify opportunities to improve delivery effectiveness, execution models, and ways of working. • Support teams in refining processes to improve efficiency, quality, and predictability. • Apply lessons learned from delivery outcomes to improve future execution.

Requirements

8–10+ years of experience across multitude of delivery management roles (e.g., Scrum Master, Agile Delivery Manager, Project/Program Manager, Release Train Engineer (RTE), Technology Delivery Lead).
8-10+ years of relevant experience leading complex technology or digital delivery initiatives in large-scale environments.
Demonstrated agile coaching capabilities combined with 2–3 years of solid project and program management experience to support effective delivery governance.
Proven track record of driving end-to-end delivery of enterprise-scale digital and technology programs, from planning through production and stabilization.
Strong understanding of agile delivery models with the ability to apply them pragmatically to meet business objectives and execution outcomes.
Extensive experience delivering agile programs using industry-standard tools such as Jira, Confluence, or equivalent platforms.
Deep understanding of the software delivery lifecycle, including release management, path to production, and operational readiness.
Proven ability to manage complex interdependencies, risks, and stakeholder expectations across large, matrixed organizations.
Strong background in technology-enabled business transformation and enterprise-scale delivery execution.
Excellent communication, stakeholder management, and decision-making skills, with the ability to influence at senior levels.

Nice To Haves

Agile Delivery Management certification.
SAFe RTE / SAFe Scrum Master / SAFe Advanced Scrum Master certification.
PMP certification.
Scrum certifications (PSM, CSM) considered a value add but not a primary requirement.
Experience working with OKRs; exposure to AI / GenAI-driven portfolios is a strong advantage.
Experience working in professional services or client-facing environments preferred.

Responsibilities

Own and drive end-to-end delivery of complex initiatives, programs, and product increments from planning to production and stabilization.
Ensure predictable, timely, and high-quality delivery of initiatives, epics, and features aligned with business priorities and roadmaps.
Manage dependencies, risks, and constraints across squads, platforms, and stakeholders to ensure smooth execution.
Own delivery planning, sequencing, milestones, and execution tracking across teams.
Ensure a clear path to production, including operational readiness and post-release follow-up.
Apply agile practices pragmatically to support delivery outcomes rather than acting as an Agile Coach or Scrum Master.
Work with Product Owners and technical leads to ensure delivery plans are realistic, prioritized, and executable.
Support teams in using agile ceremonies and artifacts to improve delivery predictability and flow.
Improve delivery processes and tooling to reduce execution friction and enable faster, reliable releases.
Plan and manage release execution, including readiness, cutover, and coordination with L2/L3 support teams.
Ensure releases meet quality, risk, and compliance expectations.
Support post-release activities to ensure stability and business continuity.
Proactively identify delivery risks and issues that may impact timelines, scope, or quality.
Drive mitigation plans and escalate when necessary to ensure delivery commitments are met.
Resolve execution blockers by coordinating across teams and leadership.
Track and report delivery metrics such as milestones, dependencies, predictability, lead time, and throughput.
Use data-driven insights to identify delivery bottlenecks and areas for execution improvement.
Provide clear delivery status, risks, and forecasts to senior stakeholders and portfolio leadership.
Create dashboards and reports that give transparency into delivery progress and outcomes
Partner with Product Owners, Engineering Leads, and business stakeholders to align delivery with business objectives.
Manage stakeholder expectations through clear communication, transparency, and realistic planning.
Foster collaboration across squads while maintaining delivery accountability.
Identify opportunities to improve delivery effectiveness, execution models, and ways of working.
Support teams in refining processes to improve efficiency, quality, and predictability.
Apply lessons learned from delivery outcomes to improve future execution.

Benefits

Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis

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