Agile Coach Advisor

Fiserv • Berkeley Heights, NJ

9d • Onsite

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. About your role You will drive agile transformation across teams and product groups and to coach leadership on the culture and mindset required for scaled agility. You will partner with technology and product leaders, facilitate cross-team collaboration, and independently manage multiple initiatives to enable teams to deliver predictable, high-quality outcomes.

Requirements

• 10+ years working with Agile methods (Scrum, Lean, XP) across multiple organizations.
• Deep expertise using and coaching agile methods with small and medium teams.
• Proven ability to operate autonomously and manage multiple initiatives with a high degree of independence.
• Strong servant leadership mindset and demonstrated experience mentoring and coaching individuals and teams.
• Demonstrated emotional intelligence, integrity and the ability to influence cross-functional teams.
• Drive for continuous learning and commitment to improving processes and outcomes.
• Creative, adaptable, ambitious, and able to thrive in a fast-paced environment with strong attention to detail.

Nice To Haves

• Experience in the financial services industry.
• Prior experience in a leadership role.
• Proven success facilitating and engaging remote or distributed teams.
• Active participation in the Agile/Lean community (meetups, conferences, certifications, contributions).
• Four‑year degree from an accredited university or equivalent applicable work experience.

Responsibilities

• Facilitate and drive an enterprise-level agile transformation across teams and product groups.
• Coach leadership and stakeholders on agile principles, mindset, and organizational change required for success at scale.
• Facilitate cross-functional collaboration and serve as an expert collaborator across technology and product organizations.
• Lead and facilitate large-group and team-level ceremonies, PI/planning events, retrospectives, and workshops.
• Mentor and coach team members and Scrum Masters to improve practices, team autonomy, and delivery performance and help teams discover solutions to complex problems and remove impediments that block progress.
• Communicate effectively with leadership, stakeholders, and teams—providing status, escalating risks, and aligning expectations.
• Monitor and report on team and program metrics to drive continuous improvement and informed decision-making.
• Promote servant leadership, continuous learning, and a culture of psychological safety and accountability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level