Aggie Ring Program Student Assistant

Texas A&M University-posted about 1 year ago
Full-time • Entry Level
College Station, TX
Educational Services
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The Aggie Ring Program Student Assistant plays a vital role in supporting the daily operations of the Aggie Ring Program at Texas A&M University. This position focuses on providing excellent customer service, assisting with Aggie Ring orders and repairs, and engaging with the Aggie Network to promote the mission of The Association of Former Students. The ideal candidate is friendly, organized, and detail-oriented, contributing to a positive team environment and supporting various Association events.

  • Builds relationships through interactions with customers, remaining customer-focused in all duties.
  • Assists customers with Aggie Ring orders and repairs, including selection, payment, and general inquiries.
  • Answers telephone calls and inspects Aggie Rings before and after sending to Balfour for repair.
  • Prepares Aggie Ring shipments via FedEx and communicates Association messages to customers during order and repair processes.
  • Maintains accuracy of records by reviewing and updating the Find an Aggie database as part of each customer interaction.
  • Assists with Aggie Ring delivery procedures by unpacking, inspecting, and organizing Rings.
  • Assists the Aggie Ring Program Manager and Coordinator as directed.
  • Participates in and provides input on various Association-wide activities, contributing toward culture, engagement, and fundraising goals.
  • Provides on-site event support for Board and Leadership Council meetings and participates on internal event teams and task committees.
  • Participates in Association events such as Aggie Muster, Aggie Ring Day, and others as required.
  • Serves as an ambassador for The Association, supporting marketing, communications, and branding initiatives.
  • Current student at Texas A&M University or Blinn College.
  • Strong written and verbal communication skills.
  • Ability to multi-task efficiently while maintaining a customer-focused attitude in a busy office environment.
  • Proficiency with standard office equipment and software.
  • Ability to work effectively with a variety of unique personalities and individuals.
  • Ability to sit or stand at a desk and work on a computer for prolonged periods.
  • Prior customer service experience.
  • Two or more years remaining in school due to extensive training requirements.
  • Opportunity to engage with the Aggie Network.
  • Experience in a supportive team environment.
  • Participation in various Association events.
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