Agent Title Operations

Hilton Grand VacationsOrlando, FL
66d

About The Position

Are you ready to embark on a thrilling career in the finance and insurance sector with Hilton Grand Vacations? As an Agent Title Operations, you will play a pivotal role in ensuring the flawless execution of title services, contributing to our world-class reputation. We offer day-one benefits and a dynamic, fast-paced environment where your skills and dedication will be recognized and rewarded!

Requirements

  • Possess excellent organizational skills.
  • Have good written, verbal, and communication skills.
  • Ability to multi-task and work well under pressure.
  • Enthusiastic great teammate attitude.
  • Experience with MS Excel, including crafting and maintaining spreadsheets.

Nice To Haves

  • Prior experience in timeshare is advantageous.
  • Knowledge of the documents required for a timeshare closing.
  • Additional Excel skills are a plus.
  • Experience with Streamline and Simplifile is advantageous.
  • Notary Public certification.

Responsibilities

  • Coordinate, prepare, and handle Title Services requests, including resales, name changes, gift transfers, inventory recovery, title searches, and cancellations.
  • Prepare deeds and other necessary paperwork to ensure contracts accurately capture requested transactions.
  • Build and open new contract files in systems, update and maintain spreadsheets to track all activities.
  • Verify the accuracy of documents, including finance, recordable, and title, prepared and delivered to owners via DocuSign, FedEx, or USPS.
  • Conduct title searches for clear title, resolving title defects and satisfying existing liens against properties or principals.
  • Coordinate processing of payments to ensure accurate disbursement of funds to buyers and sellers.
  • Maintain and track contract files/documents to ensure accuracy, securing necessary signatures and auditing all documents for compliance prior to closings.
  • Review and track all completed documents, including cancellations, once returned to ensure clear title prior to recording.
  • Coordinate and process all mailings.
  • Communicate with owners and vendors regarding recovery matters, reviewing and gathering necessary information related to the recovery process.
  • Audit pertinent information to ensure document files align with underwriting guidelines and title requirements.
  • Handle high transaction volumes and deliver tasks within strict deadlines in a fast-paced, demanding environment.
  • Provide outstanding customer service throughout the title process to all collaborators.
  • Achieve high production totals while maintaining a low error margin.
  • Complete closings by recording and filing documents, preparing, and distributing final closing statements.
  • Coordinate corrections, adjustments, and modifications to contract documentation and payments as necessary.
  • Interact with pertinent personnel and departments to process contracts through verification and posting to the computer system as owners.
  • Assist with processing cancellations on a monthly or as-needed basis.
  • Perform escrow-related functions to align with regulatory requirements and management or other internal customer needs.
  • Establish escrow accounts by depositing funds and maintaining records.
  • Review and audit all deeds before sending them to the counties for recording. Track all issues found with recording packets and manage their resolution promptly.
  • Collaborate with review, audit, and mail-out of title policies for all resales and developer sales.
  • Complete all required company trainings and compliance courses as assigned.
  • Carry out any reasonable request by management that the employee is capable of performing.

Benefits

  • day-one benefits
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