Agent In Charge

Mint Cannabis•La Grange, IL

3d•$18 - $19

About The Position

Let’s Be Blunt Cannabis isn’t just an industry — it’s a movement. Mint Cannabis is proudly leading the charge from premium flower and infused eats to groundbreaking innovation and unforgettable service. Everything we do is about elevating the experience — for everyone . Whether you’re a longtime enthusiast or just starting your journey, Mint Cannabis is about connection, growth, and good vibes only. We’re hiring an Agent in Charge (AIC) who’s ready to roll up their sleeves and support the daily operations of our dispensary while ensuring compliance with Illinois state cannabis regulations. This role is perfect for someone with cannabis retail experience who’s ready to step into leadership responsibilities and grow their career. Ready to grow with us? 🌱 Let’s make it happen.

Requirements

2+ years of cannabis retail or customer service experience
Leadership potential with a strong desire to develop into future management roles
Excellent customer service, communication, and problem-solving skills
Knowledge of Illinois cannabis regulations strongly preferred
Must be at least 21 years of age
Must be able to obtain and maintain all required Illinois cannabis certifications, Agent ID, and credentials per state law
Must be available to work a flexible schedule including evenings, weekends, and holidays
Must meet all applicable Illinois state requirements to work in a licensed cannabis facility
Must be able to stand, walk, and perform tasks for extended periods
Must be able to lift up to 25 pounds
Must be comfortable working in a fast-paced, highly regulated retail environment

Nice To Haves

Familiarity with Dutchie POS or other retail management systems preferred

Responsibilities

Serve as the designated Agent in Charge (AIC) per Illinois cannabis regulations during assigned shifts
Support Store Manager and Assistant Store Manager with daily dispensary operations
Open and close the store, handling keyholder duties and ensuring compliance procedures are followed
Assist with coaching Sales Associates on sales techniques, service standards, and compliance protocols
Address and resolve customer concerns professionally and efficiently
Support inventory control processes including receiving, product staging, and Metrc tracking
Handle cash management tasks including register reconciliation and safe handling
Conduct compliance checks, bag checks, and employee checkouts as required
Ensure adherence to all company policies, SOPs, and Illinois cannabis laws