Our Customer Care Agents interact with guests and prospective owners over the phone to schedule or reschedule accommodations and book tours. This skilled team responds to inbound calls from guests who have received marketing campaigns and assists them in finding and booking their ideal vacation getaway. Why Team Members Love Working Here? Driven base pay plus monthly performance incentives Get your earned pay any time before payday through DailyPay Medical, Dental, and Vision benefits starting on Day One Generous Vacation Time Off Program and Paid Sick Time GO Hilton Discounted hotel rates worldwide Tuition reimbursement programs Recognition Programs and Rewards Internal Growth and Career Pathing Schedule: The Customer Care Department operates 7 days a week, offering paid training for 4 weeks Monday through Friday. Multiple shifts are available.