Agent Contracting and Commissions Specialist I

Illinois Mutual Life Insurance Company•Peoria, IL

62d•$37,000 - $40,000•Hybrid

About The Position

The Agent Contracting and Commissions Specialist I proficiently administers assigned elements of the agent contracting relationship to ensure compliance and a strong customer service experience for our distribution partners. The ACC Specialist I works under the supervision of the ACC Manager or with assistance from the Senior ACC Specialist.

Requirements

Bachelors Degree required
Strong initiative to complete tasks and provide proactive, critical thinking
Ability to effectively prioritize and monitor work to achieve timely results
Ability to maintain confidentiality and adhere to privacy standards
Ability to learn systems processes and procedures quickly
Flexible and adaptable to changes
Highly motivated, organized and attentive to details
Comfortable in fast-paced environment
Ability to work successfully in a team environment
Ability to work under pressure and remain focused
Good problem-solving skills
Ability to communicate, both verbally and in writing, clearly
Proficient computer skills including MS Word, MS Excel, MS Outlook PowerPoint and the Internet
Accountability (1)
Continuous Learning (1)
Customer Focus (1)
Integrity (1)
Organizational Awareness (1)
Teamwork (1)

Responsibilities

Develop familiarity for minimally complex regulatory requirements of assigned states to ensure appropriate onboarding
Review submitted agent onboarding documents to confirm accuracy and completeness
Process agent applications in accordance with department standards
Respond to agent inquiries and initiate agent correspondence regarding general administrative items and associated daily tasks
Process state billings, renewals and agent of record arrangements for select states
Assist with compliance monitoring by reviewing and copying licenses, reconciling Company records with state insurance departments, processing necessary agent terminations and providing appropriate release letters for select states
Manage agent transitions due to death including, but not limited to, performing necessary system updates
Update internal systems as necessary including, but not limited to, agent appointments, renewals, or terminations as assigned
Manage E&O applications and issue coverage within department standards
Provide necessary information for ACC team members to process commission payments
Provide general administrative assistance to the department, as backup or in lieu of an ACC Technician, to ensure timely processing of daily agent correspondence, agent appointments and/or contracting paperwork
Conduct other duties as assigned