Agent Concierge

Hilton Grand Vacations • Orlando, FL

5h

About The Position

A career as a Concierge Agent entails making confirmation calls and welcome calls to guests that have planned visits in the future. You will answer calls from guests who have booked Hilton Grand Vacations Marketing Packages to assist with date changes and respond to questions concerning their upcoming vacation.
Schedule Details: Our Concierge department works between 9:00 am through 9:00 pm EST and Saturday from 9:30 am through 6:00 pm with Sundays off and 1 day off in the week. Paid training is provided for 4 weeks from 9:00 am – 4:00 pm Monday through Friday.

Responsibilities

• Making confirmation calls to guests
• Making welcome calls to guests
• Answering calls from guests
• Assisting with date changes
• Responding to questions concerning upcoming vacations

Benefits

• Driven hourly pay plus bonuses
• Get your earned pay any time before payday through DailyPay
• Medical, Dental, and Vision benefits starting on Day One!
• Generous Vacation Time Off Program
• Paid Sick Time
• GO Hilton Discounted hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program - purchase shares at a discounted rate
• Tuition and certification reimbursement programs
• Recognition Programs and Rewards
• Internal Growth and Career Pathing
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed