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The primary responsibility of an Agent - Casino Services is to assist Casino guests and Casino Marketing personnel to ensure that all requests, needs, and services are conducted in an efficient, courteous, and professional manner. Duties include Hotel, Casino Event, Restaurant, Box Office Show & transportation reservations for both in-house/and outside venues, cashiering functions, as well as to process overflow Front Office in-house guest calls. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.