Agent, Asset Protection (Baltimore, MD)

Abercrombie & Fitch Co.•Baltimore, MD

61d•Onsite

About The Position

At Abercrombie & Fitch, quality is in our roots and we're on a mission to honor this rich heritage. With an unwavering focus on our customer, we strive every day to deliver a unique and welcoming experience, whether in our stores or online. Our three global brands, Abercrombie & Fitch, abercrombie kids and Hollister Co., are the embodiment of our passion for incredible product. At the heart of it all is our amazing 500-acre campus, nestled just outside of Columbus, Ohio. With an open work space, inspiring views, and even a place to gather as a team around the fire pit, our Home Office fosters a diverse and inclusive culture that consistently seeks the input of our associates and focuses on the future. We are looking for leaders, visionaries, and creatives who are willing to roll up their sleeves and write the next chapter in our brand's legacy. This job is based out of our White Marsh Mall location. Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sitesâ¯abercrombie.com,â¯abercrombiekids.com, andâ¯hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Requirements

1-2 or more years of experience in the Asset Protection field or relevant experience in retail setting
Strong communication and interpersonal skills
Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
Ability to work nights, evenings and weekends appropriate to retail business needs
Must pass a comprehensive background investigation
Must have a reliable means of transportation
Must fulfill physical requirements including standing and walking

Nice To Haves

4-year degree preferred

Responsibilities

Responsible for the execution of Asset Protection initiatives in assigned locations 2-6 stores, as well as, implementation of shortage reduction programs in high shrink location(s)
Provide in person and remote support to local store management to meet strategic asset protection objectives
Effectively leverage business and sales performance as a means for shortage reduction
Complete AP and Physical Security Audits on a routine basis.
Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance and customer service
Routine monthly travel to Focus Stores. Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers
Participate in store associate training regarding approved Asset Protection procedures and workshops
Commit to the highest degree of professionalism, integrity and customer service
Conduct surveillance using CCTV and floor techniques to apprehend and deter theft in accordance with the company apprehension policies
Execute weekly external operations within the assigned market and support other external market initiatives when applicable
Participate in coordinated blitz efforts alongside ORC, peer retailers, and other AP Team Members (may require overnight travel)
Initiate and support investigations related to Organized Retail Crime while partnering with immediate supervisor, Zone ORC Investigator, and local law enforcement
Prepare case reports covering investigation and case details
Maintain an effective relationship with store leaders, peer retailers, mall security and local law enforcement partners
Represent company in court proceedings related to external cases
Initiate investigations related to internal loss, determine sources, and communicate effectively to supervisor
Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
Optimize inventory accuracy through effective execution and management of physical inventories, store transfer monitoring and OMNI compliance.

Benefits

Incentive bonus program
401(K) savings plan with company match
Annual companywide review process
Flexible spending accounts
Medical, dental and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid Caregiver Leave
Mobile Stipend
Paid time off and one paid volunteer day per year, allowing you to give back to your community
Work from anywhere (Mondays and Fridays are "work from anywhere" days for most roles and six work from anywhere weeks per year)
Seven associate wellness half days per year
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU!