Agency National Government Sales Manager - Veterans Affairs

Grainger Businesses-posted 25 days ago
Full-time • Manager
Remote • Lake Forest, IL
11-50 employees
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W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com. The National Government Sales Manager will be accountable for business performance that is consistent with the Company’s strategic direction. Expected to drive profitable growth by executing the Contractual, Agency, and segment strategy valued at over $150M in support of the US Department of Veterans Afairs. This individual will work across the government function with all sales teams to ensure the national strategy is effectively and consistently executed.  The Department of Veterans Afairs has complex infrastructures which require excellent relationship management. You will report directly to the Federal Director, Contracts. This role requires extensive travel up to three weeks at a time within the United States.

  • Develop, maintain and grow Contractual, Agency and segment executive relationships to drive contract compliance, expansion and to ensure Grainger becomes the organizations primary MRO provider in both product and services.
  • Provide functional direction and personal involvement with the Contractual, Agency and segment as required to support the field in the planning, penetration and barrier removal.
  • Responsible for negotiating, maintaining, implementing profitable agreements, both with the customer and field-based sales resources and Grainger resources.
  • Develop and implement Government key initiatives and programs that ensure revenue, cost and profitability targets are achieved.
  • Responsible for comprehensive market analysis to determine segment focus areas and develop overall short-term and long-term segment strategies in collaboration with segment strategy team.
  • Provides expertise to internal business partners establishing a deep understanding of needs, attitudes, and behaviors across segments and develops actionable insights that drive customer engagement and demand. While working cross functionally to ensure that the Contractual, Agency and Regional solutions are in place and executed.
  • Develop and collaborate with DA/Small Business partners to leverage government set aside spend.
  • Expand solution adoption through agency-wide deployment and developing relationships with senior procurement decision makers across functional areas such as Contracting, Procurement, Facilities, Unit Commands and other areas of DoD.
  • Relationship Development at VA Agencies (Command Level)
  • Understand and map out the Command, Leadership and Procurement structure of aligned Agency and identify where MRO opportunities exist for Grainger to offer value
  • Establish and own relationships with Senior-Level Decision Makers and Policy Leaders within each Agency at the Command or Regional levels responsible for procurement of MRO products and services
  • Participate in industry-specific events and trainings to expand contact base and knowledge of Agency
  • Understand mission of each Agency or Command and align Grainger resources to support said mission
  • Contract Implementation / Adoption
  • Understand and translate the value that Grainger Federal contracts (4PL, MRFS, Commercial Platforms, Small-Business Resellers) bring to aligned Agency / Command
  • Partner with Senior Leadership within the Agency / Command to gain adoption and utilization of Grainger’s Federal contracts
  • Partner with the customer to showcase the value of working with Grainger by leveraging such teams as Consulting Services
  • Explore and establish Agency-Direct contracts outside of GSA (WAW, COCESS, Local BPAs, etc.)
  • Program Development
  • Develop programs aimed at supporting key priorities and initiatives of the Agency to showcase Grainger’s value as well as establishing a strong business partnership
  • Develop and implement Government Team key initiatives to ensure revenue, cost and profitability targets are achieved through establishing partnerships with key supplier partners and leveraging internal services like Shoe Mobile
  • Create, as well as establish sales strategy allowing for adoption and execution of said strategy by NGSMs, RSVPs, DSMs and Account Managers
  • Previous sales leadership with 10+ yrs. professional experience
  • Sales management experience
  • Previous leadership position within the Government marketplace
  • BS/BA required. MBA preferred
  • Deep understanding within the government marketplace, stakeholders and government policies
  • Influence external environment and leadership levels across Company, Associations, Customers, Resellers and related markets
  • Proven track record of establishing strong internal and external relationships
  • Proven track record of execution
  • Strategic and innovative mindset
  • Excellent communication skills, both verbal and written
  • Financial acumen/ ability to manage budgets and understand financial models
  • Experience winning large complex contract negotiations and realization
  • Experience selling to the Department of Veterans Affairs (VA)  and coaching other sellers on how to sell within the Government segment
  • With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
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