Agency IT Supervisor- Baltimore City Police Department

Baltimore City

75d • $93,622 - $149,726

About The Position

This classification supervises the planning and implementing of operating systems, applications software upgrades and modifications, and testing, installation, and setup of new hardware. May manage an IT project team. Ensures agencies’ compliance with warranties, contracts and copyrights. Analyzes utilization trends of service requests, breakdowns, and malfunctions and recommends appropriate changes in procedures and operations.

Requirements

• Bachelor of Science degree in information technology, computer science, computer engineering or related discipline from an accredited college or university.
• Four years of application programming, systems design, hierarchical/relational database management, project management, and/or GIS experience.
• Advanced technical credentials, e.g., Project Management Professional (PMP), Certified Information Security Manager (CISM) is preferred.

Responsibilities

• Supervise the planning and implementation of operating systems.
• Oversee applications software upgrades and modifications.
• Manage testing, installation, and setup of new hardware.
• May manage an IT project team.
• Ensure compliance with warranties, contracts, and copyrights.
• Analyze utilization trends of service requests, breakdowns, and malfunctions.
• Recommend changes in procedures and operations.

Benefits

• Comprehensive benefits package including medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.
• Wellness programs, support groups, and workshops.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree